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“If you need to have your car repaired Casten’s is the place to take your car. From the initial estimate to the overall customer service to the actual work done they are outstanding.”
7:30AM - 4:30PM
20818 N Rand Rd, Lake Zurich
Auto Repair
“Had concerns with my daughters 2007 Acura MDX suspension. Doug took the time to explain in detail what needed to be done to get this car back on the road safely with a comfortable ride. He ordered and installed a shock conversion kit along with some other parts and the car feels like a new ride. Doug made it point to make a follow up call to me a day later to see how I felt about the car. I really appreciated it and will not hesitate to contact Doug again for advice and vehicle repairs.”
“Jim and all are honest great people to work with on any car repair that you would ever need. They take any stress out of a car repair and go above my expectations every time.Service: General repairs & maintenance”
“I was referred to just tires in Lake Zurich from a family friend who raved about your service and boy was he right! Valerie is a complete asset to your company she made everything easy and is super efficient!! This was my best experience in getting tires and now that I know I will be referring them to anyone in the market!”
“Great service every visit, everyone is super friendly, and any work done is outstanding. I will absolutely keep coming here, doesn’t even matter if I’m in a different state”
“My car sounds like a car, not like starting up a motorcycle .People in the car aren't saying is that your car sounding like that as I idle up the motor . Wow”
“I would give them a 10 if I could!
My tire light kept coming on. I took to my car to the Honda dealer for service, including a tire rotation. I asked them to inspect the tires, and they said they were fine. One week later, the tire light was back on. I took my car to LZ Tire and Auto, and they found and repaired the nail in my tire (pressure was down to 19 lbs in one week).
In sum, LZ Tire folks are:
Super nice. Super friendly. Obviously qualified! I also was missing a valve cap which they replaced....the dealer didn't. Just sayin'.
THANK YOU!!!”
“Customer service and team is outstanding. John Bidler ws a huge help before taking his new role, but Michael Wathen has filled in nicely as the account manager for us.”
“We have been going to European Specialists for 30+ years! Rich is the best! He is very knowledgeable, competent, honest and fair. We have total trust in him. We are grateful to have found him!!”
“This place is great ! I had an emergency tire situation at 7:30am and they took my car in, they messaged me with a solution and even picked up on other things my car needed that I was not aware off. I highly recommend this place, thank you Sean and Dave for the help !”
“Pull right in when I got there and immediately 4 guys started working on my car. Oil changed, windshield washed, tire pressure checked and whatever else they checked in about 10 minutes. Very quick and professional
A year later things didn't go as well. I was told by the guy who changed the oil that I'm due for a transmission flush. I went with it then googled and found that transmission flushes should be fine between 50-100,000 miles. I have 45,000. No reminder sticker of next oil change put in my car and the main screen in my car was left with the oil change notification on it which I don't know how to change that. When I called whoever answered the phone seemed irritated that I had called.
In all fairness, the guy who is usually behind the desk when I go thrrr was not there that day”
10AM - 5PM
330 IL-22, Lake Zurich
Auto Repair
“Yesterday marked one year since I had my '03 Z06 delivered to my home in N.C. I looked for months for the right car and found it up for consignment at Midwest Muscle Cars online. I contacted them and dealt with Matt through the entire transaction. He was very honest about the condition of the car and was very helpful through the entire process. I received my car in the same condition that it was advertised. I would 100% recommend these guys to anyone. All I had to do was talk on the phone a little and send money to Matt. He took care of the rest. Very easy process. It could not have turned out better for me. Thanks for the sweet ride, Matt!”
“Lucas I greatly appreciated with his professional and courteous ways helping me to get into my locked car with my dog INSIDE. After that great experience both Jon and Lucas helped with my other auto’s repairs. I have even referred them to others due to their trustworthiness and no nonsense direction of cost effective repairs. And they have a sense of humor…the job will get done and it will be done right.”
“As always, Jason and team makes sure the car is maintained properly and advise me on any recommendations to improve my satisfaction with both my Santa Fe and their services! Always looking out for our best interests!”
“Brian and Billy are great, polite and professional. They always go above and beyond to service my vehicles. I’ve been bringing my vehicles here for years and they never disappoint. Highly recommend their services!”
“Patrick really helped me get out of a pickle another garage put me in. Thanks Patrick for being high integrity and authentically interested in helping us keep the family vehicle be safe.”
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“I own a 2017 1.6 Turbo with a GDI engine, and after 60,000 miles of regular maintenance—including full-synthetic oil changes and using Shell gasoline as recommended—I found that my car required a valve and piston cleaning due to carbon buildup. Despite keeping the car clean and well-maintained, this is a common issue with GDI engines over time.
Initially, I planned to tackle this job myself, but due to time constraints and the need for an extra set of hands, I decided to look for professional help. After conducting thorough research, I discovered that Sparks in Lake Zurich offers Walnut Blasting services, which is exactly what I needed.
I reached out for an estimate, and the quote I received was both fair and transparent, especially considering the equipment and time required to effectively clean the valves and pistons. Jose Carrillo, a representative from Sparks, was particularly helpful, providing clear information on the best time to drop off my car and an estimated timeline for the service.
The communication with Sparks has been excellent so far, and although I haven’t yet had the service completed, I am already confident in this business, enough to leave a 5-star review. I will update this review once my vehicle has been serviced”