7:30AM - 5:30PM
211 Lake Ave, Lake Villa“This is the second time I have brought my 2006 Jeep Liberty Renegade to NRF.
I am very happy to say that after living in the area since 1991, I have finally found a mechanic that I will stick with.
Any time I have had to have my car serviced, the mechanics usually tell me that my car is a piece of garbage and I should get rid of it and buy a new one.
Not NRF! They realize not everyone can do that and each time they have gone the extra mile to fix my car (which is not easy) due to rust and all the can's of worms that can pop up when working on an older vehicle.
Norm (the owner) comes off as a straight shooter and I haven't felt taken advantage of because he keeps me posted every step of the way.
I feel his prices are fair and both times my car has been worked on, I'm certain that much more time was spent in labor than what I was charged.
I also enjoyed watching the interaction between Norm and his mechanic, Scott. They definitely seemed to bounce things off of one another like a true team.
Met Chris, the Office Administrator today and even Norm's wife. Both gals were very friendly.
I really love the vibe of a good old fashioned mom and pop business.
The only problem I have in giving NRF a good review is I'm selfish and hate the thought that next time I might have to wait a week to bring my car in (like so many other shops).
Each time Norm and Scott have gotten me in the same day with the goal of finishing the work by the end of the day or the next morning.
If I could give them 10 stars, I would. I highly recommend Norm and his whole team.
Thank you!”
“Experience Automotive is my forever repair shop! If I could give 100 stars I would! To say the length that Dwight & Starr went through to ensure their Customer (me) would pay a fair and honest price for my repair was incredible and beyond belief would be an understatement. I will ALWAYS go here, without hesitation or doubt that I am getting excellent service at a fair price. Dwight, Starr and Brian, I cannot say thank you enough for what you did! Sincerely, your Grateful & Forever Customer, Jan Buchanan”
“I love bringing my car here. Mike and the guys are always curious and fast. The prices are good and Mike always reserves an honest opinion even if it isn't what you want to hear. Thank you for your many years of service!! My mom and I will continue to spread the word of your commitment and dedication to the industry, Mr. Mike :)”
“Gregory Mitsubishi cares and they show it! My Outlander was making some noise and without appointment twice got me in immediately and out within an hour fixed. That's almost unheard of with dealerships I delta with in the past. They thanked me more than I can thank them.
Best, Jack”
“Fast, efficient, fair, trustworthy, and super down to earth people! CJ was able to get me in the very next day and fix my tire very quickly. I will now be a forever customer!”