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November 2023 by Thomas Henning
Fantastic service. Did an overnight drop off for an Ili change. I was able to pick up the vehicle the next afternoo. Had an old school vibe that was appreciated. Would recommend.
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September 2023 by Donald Wilson
Prompt service. Thorough safety inspection. Honest opinion on what issues needed repairing immediately or at a later time. Provided quotes for repairs recommended. I felt like recommendations for repairs were honest. I will be back.Services: Tires
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August 2023 by Charlotte Moore
Mike and the crew always take great care of my car. Being a young girl sometimes you don’t get the service you are looking for. Mike always explains everything in real people terms and doesn’t try to slide something past me. I’ve been going there for 4 years now! Keep up the great work guys!
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August 2023 by William Clinton
Mike and his crew did a brake job on my truck back in May, and replaced headlights this week.Both times they provided great customer service and excellent work by their mechanics at a competitive price.Give Mike a call the next time your car needs some TLC!!
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August 2023 by Frank Ranieri
Recently had my car towed to this shop after a previous positive experience. I had my car towed this weekend due to leaking fuel and it was discovered that my fuel tank had a puncture and required a replacement. Given that I had hit something the day prior, I wanted to work with my insurance due to the cost.My insurance estimator had an estimate $400 less than what the shop's estimate was. My options were to leave it with Lake Villa Tire & Service and pay the difference or have it towed elsewhere. I contacted the shop and spoke with Mike in the hope to ask some questions so I can make an informed decision to leave it there or have it towed elsewhere.Before letting me speak to ask my questions or inform him of the intent of my call, Mike went through the estimate (which I had a copy of already). He then ended the conversation with "put it this way, it ain't my car so I'm not paying for it" referencing to not eating the cost difference. I voiced my discontent with the conversation and tone in which he said "I'm not trying to beat you up over this."Not once did I ask him or the shop to eat the difference. I was hoping to ask questions on where the discrepancy was mainly so that I can decide if I would be willing to pay the difference myself to give business to a local shop. Rather than listening or allowing me to ask questions he wrongly assumed my intent was to get him to eat the $400 difference. Needless to say, I am having my car towed elsewhere & will never return here. Due to my experience, I cannot recommend this shop to anyone.I can totally understand that he has dealt with insurance companies often enough to be in positions like this before, where certain customers may expect the shop to eat the difference. My dissatisfaction is not based on the price difference between the shop and the insurance estimate, it is tone, the words he chose to use, and the wrongful assumption of the reason for my call. Honestly, for $400 I likely would have left it there vs. having it towed elsewhere and starting over. I need my car back.
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August 2023 by Maryah Dominguez
I called to inquire about an oil change and it was easily the best service I’ve had. They fit me in immediately and were so quick with everything. It was affordable and painless. Can’t really ask for anything less.Service: Oil change
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August 2023 by Frank R.
Recently had my car towed to this shop after a previous positive experience. I had my car towed this weekend due to leaking fuel and it was discovered that my fuel tank had a puncture and required a replacement. Given that I had hit something the day prior, I wanted to work with my insurance due to the cost. My insurance estimator had an estimate $400 less than what the shop's estimate was. My options were to leave it with Lake Villa Tire & Service and pay the difference or have it towed elsewhere. I contacted the shop and spoke with Mike in the hope to ask some questions so I can make an informed decision to leave it there or have it towed elsewhere. Before letting me speak to ask my questions or inform him of the intent of my call, Mike went through the estimate (which I had a copy of already). He then ended the conversation with "put it this way, it ain't my car so I'm not paying for it" referencing to not eating the cost difference. I voiced my discontent with the conversation and tone in which he said "I'm not trying to beat you up over this." Not once did I ask him or the shop to eat the difference. I was hoping to ask questions on where the discrepancy was mainly so that I can decide if I would be willing to pay the difference myself to give business to a local shop. Rather than listening or allowing me to ask questions he wrongly assumed my intent was to get him to eat the $400 difference. Needless to say, I am having my car towed elsewhere & will never return here. Due to my experience, I cannot recommend this shop to anyone.I can totally understand that he has dealt with insurance companies often enough to be in positions like this before, where certain customers may expect the shop to eat the difference. My dissatisfaction is not based on the price difference between the shop and the insurance estimate, it is tone, the words he chose to use, and the wrongful assumption of the reason for my call. Honestly, for $400 I likely would have left it there vs. having it towed elsewhere and starting over. I need my car back.
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July 2023 by J Swearengen
I've been coming to Lake Villa Tire & Service for about ten years. Whether it's an oil change or a larger repair, I feel like they treat me fairly and do excellent work. I highly recommend this business.Services: Tires
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July 2023 by Elizabeth Isaacs
Great customer service. They are always able to help and provide quality care to my car.Service: Tires
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July 2023 by Tim Walker
Lake VIlla Tire & Service got me in quickly, found the nail in my tire, patched it, stood by their warranty, and didn't charge me a dime. Fantastic and quick service. I will continue to give them my business!Service: Tires
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July 2023 by Christopher Hernandez
I needed new tires after getting a nail in one and decided to replace all four before leaving a day later for July 4 vacation.Mike and his crew were able to acquire and get the four tires I wanted delivered next day and installed. It’s great to find an easy to do business company that has a good team and does great work.I’ll be sure to come back for my trucks tires next and I’d highly recommend you give Mike and his crew at Lake Villa Tire and Service a call.Service: Tires
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July 2023 by J Toff
Brought my car in for a routine oil change which turned into a larger job thanks to the catch of the team there! They found another issue which could have cause major damage down the road. They did great work and also got my AC kicking again. We will be using them in the future most definitely!Services: Auto A/C recharge
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July 2023 by William Greenhill
Lake Villa Tire & Service was great! They gave us an estimate, they promptly did the repairs and installed the new tires. No games and we are Happy!Services: Auto battery replacement
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June 2023 by Sherri Jones
Once again had great service and reasonable prices... sooo happy to have found them since I moved to Lake Villa... they 2 for 2 so far!! ? #HappyCustomer #MyNewCarPlace
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May 2023 by Lorraine Sutton
After a horrible experience at a competitor, I scheduled an opportunity change with you. Two hours before my appointment my car stopped dead in its tracks. Turns out not only did the previous person that changed my oil at the competition not replace the oil cap on the engine, all the oil was thrown out of the engine over the previous four months. It was bone dry in my engine... there had been a kerosene type smell for a few months and I took it back to the previous place to have them figure out what it was. They had it in back and came back with "you need a new cabin air filter" they didn't even notice the cap was missing and oil was burning on the manifold causing the smell. When lake villa tire and service looked at it and found they also were leaving the extra gaskets from previous oil filters on when they were unable to remove them. So there was a few layers of gaskets between the newest filter and the oil pan. Lake Villa tire was so helpful during a scary time and fixed it for me at a really reasonable cost. Thank you so much.Services: General repairs & maintenance
