“Excellent service. Needed to have my table re-felted and they quoted price over the phone, set up the date and called the morning of the appointment to confirm. The guys that came were polite and knowledgeable. The results were great.”
“Can't say enough wonderful things about this store! A gentleman by the name of Orhan was very friendly and quite knowledgeable. He assisted me with a custom Messi jersey that wasn't the easiest request, but it turned out amazing! My son was absolutely thrilled on Christmas. Thank you!!”
“Service is great, I just wish they had a bigger store, more stuff. I wish they put the time in to clean some stuff up. I imagine they just want to turn around stock. I get it. One example is the baseball bats. I might be more inclined to buy something that's been cleaned up vs something that looks like it say in someone's garage for years. Same with the gloves. A quick wipe with a rag and cleaner or conditioner would go a long way in my opinion.”
9:30AM - 5PM
69 N Williams St, Crystal Lake“Not a fan of some of the stuff they offer, but the staff was very pleasant to work with and we left with a few items. We were only passing through from out of state but glad we got some cubs stuff.”
“So I specifically came here because of some foot pain. I walked in and immediately a lovely young lady came to greet me. Not going to lie, she seemed so young I figured I was going to not get the help I really needed. I could not have been more wrong. She did the analysis, watched me walk and suggest a range of shoes to try. She was patient and knowledgeable. I will 100% be back and suggest if you didn’t already know about them that you go. My foot feels better already!”
“Great place to find anything you need for the great outdoors. They are super welcoming and helpful. Whether you need to stop in to use the bathroom or need to find a specific camping item, they can help. Definitely worth the drive, lots of parking and lots of supplies. Highly recommend.”
“Excellent selection and helpful staff made sure I got a deal on pairs of socks along w my shoes. Expanded clearance selection is great! My four kids are constantly growing out of old pairs, so best spot for new ones.”
10AM - 8PM
100 W Higgins Rd Ste Q-50, South Barrington“i came in the store looking for a present for a family member and ended up buying things for myself as well. Thomas was really helpful and knowledgeable. he guided me throughout the store to find the best items and was very patient with me, didn’t feel rushed at all.”
“Good selection at this place reasonable prices people are very helpful and friendly and it's very clean.
There are a lot of restaurants in the area so you can also have a quick bite to eat it's next door to a Benny's you can get liquor and shoes at the same time”
9AM - 4:30PM
1270 McConnell Rd, Woodstock“Ordered shooting jacket, had a flaw in material, contacted and showed them the flaw, and they sent me another!!That is exceptional customer service in my book. Great outfit to deal with! Super quick delivery since it's a week before Christmas.Size was perfect. Roomy shell pockets, ambidextrous pockets for ammo, recoil reduction pads, and chest storage pockets.Zippered sides to access pants pockets and an inside pocket. Might be the best shooting jacket I owned the last 55 years!!!”
10AM - 8PM
1916 S Randall Rd, Algonquin“I've been to this store a few times with my 13yo daughter. Nice store, always clean, organized. Today I went for a quick return to store credit and was impressed with my checkout experience. Charlie was working and speaking to the customer in front of me. He was very engaged, high energy and called the teen customer 'boss'. I thought that was outgoing of him. Charlie then acknowledged myself next in line. He greeted me with that same excited energy through the return process. Charlie was not a robot employee working. He is excited and chatting with customers. He asked if I was done running errands for the night and hoped I had a great evening. This young man who is about 17 was so engaging. Great job! ??????”
“Great selection!
Excellent customer service!!
Brought me several different shoes to try on, even while doing the same for another customer!
Fast check-out.”
“The staff at Sea Level Diving was great to work with. We started with the Try Scuba class with my son for his birthday - Art noticed his birthday was close to our scheduled class and figured this out and checked with me before sending things in case I wanted it to be a surprise. We loved that class and each of them since. The pool was a great way to get a feel for things and then Art helped us get set up for our open water training - even when we thought we might do the outdoor dives when on vacation. We ended up doing our outdoor dives with Sea Level and it was worth it. I highly recommend Sea Level for someone just getting started.”