“Just had to switch back to using Walgreens & was very reluctant to use the closest again after so many problems years ago. Glad I tried it. Even when my Rx was out of stock, they continued to update me that it's coming & (auto) reminded me that it's awaiting pick up.Every workplace has customers trying their best - it doesn't matter who's fault, just be kind & patient when resolving.”
9AM - 1PM 1:30 - 7PM
100 N Randall Rd, Lake in the Hills“Always polite & helpful. I grade on a curve in that relative to what many in this world have to deal with we are fortunate to have the services and comforts we do "overall". Im not Mr. Pollyanna. I just think we have to give people the benefit of the doubt.”
“Today I had Sarah help me and she was an angel! She was so kind and helpful as I was trying to renew and transfer my prescriptions. Thanks for making me feel like I made the right choice with CVS! She made my day!”
“Pharmacy guy Adam is where it's at!! He listened, he was patient,he was understanding and made sure I walked out smiling.God bless Adam for his awesome customer service skills. I could just hug him. It was a week of torture trying to get my meds filled but he handled my situation with such ease and professionalism. We need more Adam's in the world! Give this man a raise or train more to be like him please.Thanks again Adam !!!”
“I was able to get my updated Covid vaccine & the Pfizer RSV vaccine. If you are 32 to 36 weeks pregnant it is recommended to get this specific vaccine to protect your child.I am so thankful Costco had both of these available for me, as many pharmacies I called either didn’t have it or my insurance wasn’t accepted.I was able to schedule my appointment online and walk right in while others who “dropped in” had a wait time of over an hour. I would recommend calling first and making sure your insurance is accepted and, if it is, making an appointment online to bypass the waiting.The pharmacy techs were very kind!”