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February 2023 by Randy Albert
if you're on workers comp. do not go here. heather will do everything she can to put things in the reports to minimize your injury and add things to hurt your claim. novacare is known for being insurance friendly, meaning they help the insurance co. not you, the customer. i had an issue in the beginning of my therapy and heather never was able to put those issues aside. not much of a professional. she would ask you what your doctor said, and after you told her, she would want to argue that maybe he's wrong. i guess heather is a doctor too. she made a special work hardening program for me that i dont think a athlete could have done. i think the biggest problem for that facility is heather, she clearly has an attitude. she's a 4 that thinks she's a 10. the previous therapist, allison, was probably the best one they had and they need to bring her back!!! if you are d*** enough to go here, make sure you get copies of all your reports as then you can see what heather is writing about you in them...look around the area at therapy places, all of them are full except novacare. not a coincidence. ATI finished my therapy and ive never been better. ATI is clearly a top notch facility all the way around...
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October 2022 by Debbie Fields
I recently started doing physical therapy at Rush Physical Therapy in Lake in the Hills and my therapist Kristine Vukmir, PT was assigned to help me. She is very knowledgeable and professional. After reviewing my information and having a conversation with me along with some test she was able to put an exercise program in place. I am looking forward to improving.
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September 2022 by Anni Schneider
It is unfortunate that I can only give five stars since I would give many more. The staff at the Lake in the Hills RUSH PT is very knowledgeable and professional. They also know how to make you feel comfortable and make the experience enjoyable. Kristine Vukmur, my therapist, is exceptional. She knew just the right treatment and the right amount. She is bright and cheerful, and always encouraging. My shoulder joint feels good as new. When you first enter you are greeted by Cheri Rottstin. She is an absolute delight that brightens any day with her cheerful smile and disposition. She is very diligent when scheduling appointments and with follow up work such as insurance benefits. I have arthritis so I know I will have more joints replaced. I will certainly come back to this location due to the great experience I had here. I strongly recommend this location not only for physical therapy, but the emotional needs that are associated with pain.
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April 2022 by Susan Wehnes
I was impressed with the knowledge and care Mitchell took with me. He knows what he needed to do with my problem. He was patient and kind. He explained what I need to do at home to help myself in addition to the exercises I did there.
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April 2022 by Kathryn Regnier
Professional, comprehensive, and compassionate care! 10/10 would definitely recommend!
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January 2022 by schlesinger jim
Very awesome staff. Very welcoming and the best therapy I’ve ever experienced. As soon as you walk through the door it all starts with the great customer service. I would not go anywhere else ever. Thank you!
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October 2021 by Julia Campagna
Sheri, Mitchell and Tiffany are superb! I went there for minor PT and just fantastic! Sheri is an angel. So sweet all the time . They make me feel like family ❤️.. thank you for your great work!
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September 2021 by Yomi Abdallah
Wonderful staff! They make you feel so welcomed and well informed after every session. They definitely give you the tools you need to for improvement. I felt confident in doing my exercises at home and thanks to them, i was able to get mobility back in my leg after a long time. This place is amazing and I 100% recommend!
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August 2021 by Kristi H.
Fantastic staff, very welcoming and positive! They were flexible with my schedule. Highly recommend.
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September 2020 by Diana S.
Simply the best! The care and consideration that I received from Olivia, Tiffany, and Cheri was phenomenal. They are caring and professional in the treatments tailored to each individual client. Thanks so much for going the extra mile for me!
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March 2020 by Gabriella Ward
love everything about this place. Everyone is so nice and pleasant, the location is right off the busy street and the building is very inviting.
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February 2020 by Robin Shafer
Olivia is very knowledgeable and personable. She has been a pleasure to work with and has been an integral part of my recovery
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December 2019 by Sharyn Ross
Highly recommend NovaCare. My therapist, Olivia, helped me a lot with my knee injury. Very kind, thorough and very skilled.
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August 2019 by Kathy Ober
My friend referred me to NovaCare, and I'm so glad she did!! Olivia, Tiffani, and Cheri are all awesome!!! They are all easy to talk to, and will make every effort to help as much as possible. I had been going to a different therapist in town and not getting relief for my shoulder, arm, and neck pain. After the very first visit with Olivia at NovaCare, I already felt a difference!! Weeks later, I'm feeling MUCH better! You rock, ladies!!
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August 2019 by Erin Shechtman
This is the best PT. Deep tissue needling and massage has has a huge difference in my recovery. Julie's knowledge and expertise is definitely far beyond any physical therapist I've ever been to before. I'm so grateful to have found them.
