“I went to Home Depot to get some information on a sander. I received no help after waiting for someone in isle 13/14. That’s when I decided to go to Lowe’s. Tim helped me right away and answered all my questions! He took his time and gave me valuable knowledge. As a 29 year old female who just purchased a home.. THANK YOU TIM!”
6:00 AM - 10:00 PM
300 N Randall Rd, Lake in the Hills“Great place to buy merchandise for your home renovation for the do it yourself or contractors. Associates are very knowledgeable and will guide you in the right direction.Wide variety of home improvement items.Nice and knowledgeable staff. Clean and safe building. Close to other stores good for a great overall experience.Went in to pick up items for a online order. I ended up having to search for all the items because they weren't on the floor. That was my online downside about the experience, because I had a quick three employees help me find and get the items down.Best staff ever!!! I just want to thank Marty in customer service and online order pickup for going the extra mile and taking care of me and an online order that went wrong. It would have been easy to say we can't take care of that, or call someone else in corporate. But not Marty, he handled my issue like the pro he is and I really appreciate his and the rest of the staff there for taking the initiative and making another loyal and happy customer!!! Thanks so much!”
“I had a great experience in this particular location. I walked into the store in a hurry as most people do working on home projects and was greeted by Diane. She welcomed me into the store and asked what I was looking for and directed me straight to the wrenches I needed! I really appreciate being welcomed into the store you don't get that much anymore. Diane was very helpful with great customer service! Definitely will be back for my next project.”