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November 2023 by Christopher Klaus
Very helpful staff. I walked away with far more accomplished than I expected.
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October 2023 by Valentina Bigi
If I could give this bank 0 stars I would. Nothing is private! No privacy they will give anyone your personal information without your consent. I was on the phone with a woman and she couldn't even answer my questions as to why she's giving other people my personal account information.
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June 2023 by Eddie mouton
Where do I start? I literally just gave the bank glowing reviews a day earlier. Then only a day later to come home to a letter treating me as though I was just a number, that I was a lesser individual who has not been a PERFECT customer for almost 13 years. I did not ask for money, I was not asking for anything. I am hurt that when i went to the branch to talk about this breath taking letter the employees, whom have worked there less then I have been a customer. Simply said that is that. There is nothing that can be done. They did not even say let us look into this for you. ( sir we see you here every week let us take this higher up.)please next time say you will look into it, that might make the customer feel as though you at least care. Remember some of us have been customers longer then you have been employees. I am a number now I know this by how I was treated.I truly am hurt,disappointed and ashamed in what used to be my Bank.
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September 2022 by Gary Hooker
Each and every associate of this Branch goes above and beyond to assist you with any need that they may possibly be able to accommodate. I have been banking here for over 20 years and will never consider moving to another institution
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May 2021 by Brittney Pick
I recommend this bank and this location to everyone. I am always greeted by name which I'm sure can be difficult with so many customers. Everyone there is always friendly and very knowledgeable and able to answers any questions I may have. Thanks for such great service!!
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July 2020 by luis mendoza
I got a letter from the bank notifying me if an "account inactivity " if I did not responded withing two weeks the money was going to be sent to the state, why ? Because my savings account did not have any activity the past 4 years, so I was going to lose my money so I am taking my money out of there ASAP
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October 2018 by Michael Ziopori
Any problem I have had they always take care of. Great community bank.
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June 2018 by John Ross
I was double debited on a $400 withdrawl from the drive-thru ATM. Submitted a complaint with the bank about this and received a letter claiming since they found no balance discrepancy, that I was just out of luck and out $400. I've since left my balances close to zero with this bank after being a loyal customer for 17 years, while I try to get my money back from them through the B.B.B. I've opened a new account at the Wintrust bank the next light down because of this. Shame, once I'm done with the B.B.B., I will be closing my accounts at this bank.