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March 2024 by J Abbs
The hose-draggers have a great location here! Friendly service, clean. I like ordering by picture and they have photos of them on the wall. You can also create your own. Today I tried the limited time Chicken parm meatball sub..I should've gone with the large.
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February 2024 by phillip powers
these sandwiches were amazing and exquisite the bread was nice and toasted, crispy the meats of the highest quality and the cheeses of the most natural grade and delicious all put together in hot or cold meal. the food was amazing.
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December 2023 by Jason Feffer
Don’t try to go to this location close to closing time. Multiple times I have made the trip only to find the store closed and locked 20 minutes before the posted closing time.
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December 2023 by Gammal Diaz
I ordered the a turkey sub with bacon, of course had to do the 12 inch. Everything on it plus a side of their ranch. Sandwich was fire, hella turkey meat on the sandwich, pickle was hella crisp. 10/10
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December 2023 by Brody T.
I was craving some firehouse and was a little discouraged by some of the negative reviews. I'm happy to report that my experience today was great! I had the beef and cheddar brisket which I have not had before. It was sooo good. The guy working was also very friendly. Will definitely be coming back to this location more often.
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December 2023 by Steve Gorniak
Great service and great food. I highly recommend a Hook& Ladder subKid-friendliness: They gave my faster a fireman hat on our visit
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December 2023 by William Pickering (ThePebbleTribe)
Placed an order online and drove all the way out to be told they couldn't honor my order. Terrible service.
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December 2023 by Juan Arreola
Speedy service, good food and great staff. Every person who walked in was greeted!!
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December 2023 by Curt Hanselman
Tried to use T-Mobile offer and showed it went through but owner wouldn’t honor showed him my receipt and app order.. Poor customer service.
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November 2023 by Curt H.
very poor service from manager. showed the manager my inline order on the app which was paid for and he refused to honor it stating it did not come in correctly on his end. I would not return or give this store any business
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October 2023 by Alexandra Pearson
I think the owners or managers of this business are stressed, they seem overwhelmed and should work with connecting with their customers more. The quality of the food and care going into the quality has gone up. They are working hard to improve the experiences. Two younger boys served us at our last visit and did very well connecting with customers, smiling, thanking me and getting my sub to me quickly and made to standard. The food is on point again but it feels like the owners are struggling with staffing and when mistakes are made on sandwiches are hesitant to replace the items to make the moment right. I’m giving this information to benefit the business owners as I am in food service management myself and want to see them do well. They also close at 5, they are missing out on the second rush of the day from 5-8pm that could substantially add to their business.
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September 2023 by Gene sund
Hours are stupid. Was 6:00pm now it's 4:00pm Can't ever have this for dinner what a waste of good
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August 2023 by Kristian Clardie
The hook and ladder is always delicious, just wish they were closer!
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August 2023 by Sung joon Wee
Absolutely fantastic customer service, I felt so welcomed! On top of that, great food for a great price! Would come back for sure.
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August 2023 by Madison Gill-Ehlen
Amazing food was almost sent to heaven after the first bite but i stayed on earth to finish the sandwich. 10/10
