CVS Health offers coronavirus (COVID-19) testing, with lab and rapid testing available at select locations. The service is limited to eligible individuals in certain states, and minors under 16 must be accompanied by an adult. While the staff is generally helpful and friendly, some customers have reported mixed experiences with the customer service. The pharmacy is often busy, but customers can typically get through the drive-through or pick up prescriptions inside quickly. However, one customer had a frustrating experience with the automated phone system, which wasted a significant amount of their time. Overall, the CVS pharmacy has been praised for its convenient services and helpful staff, though the level of customer service can vary across different locations.
