CVS Health is conducting coronavirus testing (COVID-19) in select states. Tests are limited to eligible individuals, and minors under 16 must be accompanied by an adult. They offer both lab testing and rapid testing, though high demand may cause delays. Customers generally find the staff at CVS to be helpful and friendly, with one reviewer praising an employee named Sarah for her kindness and assistance. The locations are often busy, but customers are usually able to get through the drive-through or get their prescriptions inside quickly. While some find the staff less friendly, most are there for the efficient service rather than to make friends. There have been a few issues, such as a frustrating experience with the automated phone system, but overall, customers seem satisfied with the customer service and deals offered by CVS. One reviewer even had a positive experience transferring their prescriptions to the store, thanks to a helpful and pleasant pharmacist.
