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November 2023 by Mary McIllece
Tom was timely, efficient, knowledgeable and pleasant. He went above and beyond to make sure all was well. He even discovered wasp nets in my vents outdoors and took pictures so I could have them cleaned before any blockage occurredService: HVAC system maintenance
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November 2023 by Selena Hall
I am so glad to have scheduled a call when my furnace went out. I was so worried that I would need a whole new system. Tom is super understanding, patient, and very knowledgeable. Was able to show me that it was just the moisture button that triggered the shut off and what to do if something like that ever happened again. Even looked into the furnace to make sure it ran smoothly after 2 months of no use. I usually don’t make reviews but I just had to for the wonderful service I have had.Services: HVAC system maintenance
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November 2023 by Joyce Baxter
They were very prompt!The young woman who came to service me was the sweetest, nicest caring and personable.She was very informative and helped me understand how everything worked.Simply a godsend.I'm overjoyed to have had a woman cleaning my furnace. Its empowering. Great hire...??I'll be using them again for an air duct cleaning.Stay tuned.Services: HVAC system maintenance
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November 2023 by mtopolosky
Replaced our furnace exhaust piping that was rusted and needed replaced for new roof. Team arrived when scheduled and only took a couple hours. Good customer service.
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November 2023 by Darryl Lathrop
Buyer Beware! $99.00 winter tune up turned in to $430.00+ job with out a written breakdown. The tec did the cleaning and tune up and replaced the Thermal Coupler. The most expensive Thermal Coupler l found on the internet is $79.99. The tec did not Bleed the lines on a radiant heat system said I had to do it.. One asked to check the zones because the kitchen was colder. He told me I didn't have zones without even looking. So Buyer BewareService: Heating system repair
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November 2023 by Ron Klecka
24 Hour Home Comfort is good provider and take the time to do a thorough job. No unnecessary work or upselling.Services: HVAC system maintenance
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November 2023 by Mary Katzenmayer
Tom was super kind and professional. He even vacuumed a few leaves that followed him into my house. Well done!Service: HVAC system maintenance
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October 2023 by jane hartwell
The Home Comfort Advisor who I met with, Dave, was personable, professional, knowledgeable and a great person to deal with and he answered my questions and put together a plan that best suited me. The installers who came to install the new furnace and A/C, Duane and his young associate, were also professional, knowledgeable, personable and took care when installing the units. I would definitely recommend 24HR Home Comfort Services to future customers.Services: Heating system installation
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September 2023 by Mary Sandner
We had the kindest service technician come to our home and perform maintenance on both our AC unit and boiler. I know a new boss was hired about a year ago and you can tell it’s a much better working environment for the techs!Services: HVAC system maintenance
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June 2023 by Donna Mulick
My AC was not turning on so I called and they sent a guy out. He came out after hours and rigged it so it would go on but we had to switch it on and off at the switch because it would not go off automatically. the next week they came out to switch the thermostat because he said that was what wasn't working. now I can switch the AC on and off at the thermostat, but it still is not right. I set the thermostat at 80 and put it on cool and it went on, the thermostat was reading 75. If it was working properly it wouldn't have gone on. I let it run for a while and the temp went down but it didn't turn off by itself. Still needs work! This is a new unit I just got last year from them. It should work properly!Services: A/C system repair
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June 2023 by horror chick
Roy was amazing! He was kind and honest and dis great work. He understood my situation and wasn't pushy. I will continue to use this service!Service: A/C system maintenance
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June 2023 by C3 Logistics
Make sure to get a few estimates. I go for three estimates most of the time. 24Hr is $1,000 higher than both of my other estimates. The sales person is very pushy. I showed him an estimate and all he did was talk how bad the place was that gave me that estimate. I will never call 24Hr for any estimates again. I own rentals and they lost a chance to do work for me ever!
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June 2023 by Connie Schaumberg
The serviceman was on time and very knowledgeable about servicing our heating and air conditioning units. We appreciate their timeliness and professionalism. They even called to set up the appointment without us prompting them.Services: HVAC system maintenance
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June 2023 by Corinne Olsen
I am very happy with 24HR and their technician, Sean. He does a great job! Appreciate also that he hoses off the a/c unit, and installs new filters for the furnace. Both things I am not able to do. THANK YOU!Service: Ductless heating & A/C services
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May 2023 by Russ Roedl
I have been a customer since we built our home in 2004. They have serviced all of our HVAC systems and are have always provided excellent service. We replaced both heating and A/C systems recently and are very pleased.Service: Heating system maintenance
