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February 2024 by Brother Cooper
This post office is awful. The Tyrant Terminator did a great job exposing the people who work here.
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February 2024 by Jun Prince
Had to call multiple times and have the hold timed out repeatedly before someone decided to answer the phone. They told me to call another number then that number told me to call the original number again. Not very organized. I just want the envelope I signed for delivered.
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February 2024 by Ben Smart
Refused to take a letter to Spain as the “process took to long and it was a Saturday” no wonder the USPS is a money sapping laughing stock, staff can’t be bothered to do even the most basic of tasks
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December 2023 by Race Girlz
Our carrier, Lori acts like she’s on drugs and drunk half the time. Really wish we could get a new carrier. She’s a joke!
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December 2023 by Mason Pickett
I’m not a permanent resident here, I come every few months, but at this post office, you either have a really nice employee or you strike out with an employee who acts like they’d rather be doing anything else.However, I’ve heard the building is a bit of a local tourist destination, and how could it not be? An art deco style building that looks like a fortress? However, they need to make some renovations in the interior as there are holes in the wall.
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October 2023 by J Hdz
the postal workers at this locations are the biggest tyrants in the country and they deserve to be fried for denying the public services while a memeber of the public was exercising their first admendment right to film in public and the employees ran to the back and refused to perform their job and serve the public just horrible public service fire them asap
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October 2023 by Captain Belizaire
Job requirements to work here is a 6th grade education. Bonus for knuckle draggers. Thanks to TTA for exposing the ignorance.
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September 2023 by Ron B
They just won't learn. Tyrant Terminator owned them.
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July 2023 by Timo Berger
I am a proud Lake Forest resident hence it pains me to say this: the Lake Forest USPS office is the worst USPS office I have been to. Repeatedly underwhelming service. Nowadays, I drive triple the distance to the USPS offices in Libertyville or in Vernon Hills.
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May 2023 by Nature Explorer
They don't answer phones. They have an employee who violated post office policy for employees that says the USPS employees can't film in the post office.They haven't read the mandatory stand-up talk memo sent out last August. From the postal inspectors that said leave people with cameras alone they're basically embarrassing the post office by bothering these people filming.They still haven't learned after the third visit.Anyone that sees the video on current Terminator audits can file a complaint Google contact post inspectors file a report and you can do it an anonymously and send them to that video finally complained against that employee violating his own postal service handbook rules.
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March 2023 by Tam The Man
Your rights end when you enter this PO. just watched a video on youtube and a 1st amendment auditor entered and politely said excuse me to the postmistress in her open doored office, she said give me one minute and swiftly closed the door she never came out to the customer to enquire if she could help him, and apparently this was not the first time he was there and she called the police both time despite her receiving education o the Post Office rules and regulations regarding recording on the premises.
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September 2022 by Ben Wheaton
Very nice staff. Had a passport appointment at 11:00 and was done by 11:15, very helpful.
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April 2022 by Home FoGo
This store does not even deserve one star. I walked into the post office at 4.56pm. The one lady working was helping a customer, so I stood at the table next to the line to prepare myself for when the customer was done. When that customer finished the employee Janet yelled at me that she closes at 5. When I said I was in the store before 5, she yelled that I was not even in line and slammed her window closed. I then heard Janet complaining about me to her co-worker as I stood there dumbfounded. I have never witnessed an employee that was as rude as Janet.
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February 2022 by Eva Schwartz
Wish I could give this no stars. I have never been treated so poorly in my life. The women who dealt with my package actually yelled at me. I came in at 1150 and waited in line to drop the package; I was last in line. At 1159I was next in line and she screamed she was closed. After refusing my package she then allowed it after I said please. She was incredibly rude. If you hate people and have 0 people skills perhaps you should not work in USPS.I will be going to UPS store from now on where people treat you with respect.
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July 2021 by Colyn Colyn
Literally the worst post office in the country. God forbid you want to empty your post box after work: lobby hours are till 530pm?!?!? Door is locked thereafter . Pathetic Staff are also rude and mostly incompetent