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April 2024 by Patrick McKeon
THIS STORE IS CLOSED !!!!
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January 2024 by Kurt Hendershot
Bought from a kid selling it for a school. Carmel corn was just ok and the ranch flavor not good and stale. Won't buy any more from the Popcorn Factory
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December 2023 by Tracy K.
I love popcorn and received this popcorn tin as a Christmas gift from some great neighbors. I don't want to tell them....but, other than the caramel corn section, the popcorn was just crumbs. Very disappointing.
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December 2023 by Dwayne Wagner
I bought a bag of butter toffee popcorn and it tasted burnt! Thought was going to be like crunch and munch! Very disappointed!
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November 2023 by R D
Ordered as a gift for a parent, popcorn was stale. This company did not include a full refund, only partial, which is deceiving considering their "100% smile guarantee" on the website and whatever other bs they added on there to make it sound like they care about the customer. Overpriced, stale, and deceiving. Wouldn't recommend
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March 2023 by C D
Ordered as a gift for a parent, popcorn was stale. This company did not include a full refund, only partial, which is deceiving considering their "100% smile guarantee" on the website and whatever other bs they added on there to make it sound like they care about the customer. Overpriced, stale, and deceiving. Wouldn't recommend
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January 2023 by Kristal Taylor
Shipping is expensive! Our tin was all dented up and our decorative box was crushed. The popcorn tastes good but it's really not worth the price.
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January 2023 by Glenn Stansberry
The packaging of the small bags are nearly impossible to open without cutting. The whole purpose of small bags is to be able to take them with you or pass out to large groups, so having scissors or cutting tools is so impractical. It literally takes all of your might to pull the small bags open and just hope the popcorn does not go spewing all over. It's like they sealed the bags with super glue! Frustrating and not worth the hassle.
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December 2022 by Dream395723
Exactly the same experience about everything turn into crumbs after the top layer is eaten. I want to contact the company and have them do something about that!
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December 2022 by Christine Otero
Experiencing some of the gift packs. Bacon cheddar flavored popcorn. tossed after first hand grab. SALT SALT SALT.Love popcorn, but not the popcorn factory.
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December 2022 by Cindy D
My husband received a tin of this Popcorn from a coworker last week All I can say is the outside tin is cute . Otherwise the most awful popcorn it had three flavors Carmel Cheese & regular . So so salty and mostly crumbs we both love popcorn but this was probably the worse I have ever tasted . I have had better bagged from the grocery store
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December 2022 by H Man
Don’t bother. Was late mailing last year. This year the order “got lost”. Did not bother to tell me until I called after the due date for a Christmas present. No notice until I looked into it? Seriously, I’ve blocked then and never again will I do business with them.
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November 2022 by Annie Curry
Shipping has been an absolute mess. It was supposed to be here last week and no one can give me an answer on where it is at and when it is supposed to be here. Wouldn't recommend based solely on the dodgy shipping.
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November 2022 by Cindy Lodrick
The contents are in bags like you were going to buy them in the checkout aisle at the grocery store. They are not the nice plastic bags in the photo.
I added a message. It wasn't IN the box. So the recipient had no idea who it was from. I was told it was ON the outside of the box. She took a photo and there is NOTHING ON the box except an empty label that says: "someone sent you a smile".
It was delivered 11/13. I got an email today 11/15 that said it was being shipped.
The box has a USPS label on it. I was given a FedEx tracking number.
This whole thing was a disaster and I'm not ordering from Popcorn Factory or any of the other 10 companies associated with it.
Go elsewhere!
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November 2022 by Batte29
My experience would have been approved if Popcorn Factory would have notified me that the order could not be fulfilled. I spent 1 1/2 hours on the phone. They had me talk with someone whose job was to solve the problem and who could not help me. What really upset me was that the company had my money and did not notify me that the order could not be fulfilled. The item was out of stock.
