February 2024 by Joseph Hessel
Northwestern Medicine is the absolute worst when it comes to patient care and refilling Perscriptions. They say use their app to request refills and allow two businesses days. After 2 days nothing was sent to my pharmacy. I called northwestern medicine and waited on hold for 30 minutes before opting in for the call back as they say they will hold my place in line. I finally get a call back and was told I was next in line. I waited 15 minutes and spoke to no one before hanging up in complete frustration. This happens every time I call. How rude. What a complete lack of care for your patients northwestern. You don't value our time. You value our money and that's it.
