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“OMG I’ve been doing bidness w/ Owner / Operator Michael Forman since we moved to Very East ( VELF ) LF in 1987 ( ironically the same weekend as Mr T ) and Michael, Along w/ faithful Pooch Fido have been servicing me con brio ever since.
1) Although often melancholy, MF always seems to perk up when I show up like clockwork on Thursdays in time for me to pay top$ for the myriad of chochkies( sic) he tries to unload like 5-color solar flashlights that glow in the dark and sunglasses w/ a Wig attached that even in Lake Bluff could pass for Trump.
2) Michael’s command of English along w/ Swahili and Mandarin make even the most cosmopolitan LF’er feel Velkome y BienVenue …
- What more can I say to merit his 5 star service? Freshly baked cookies? An horsd’oueurves plate rivaling only that of Onwentsia ? Most of all his chipper upscale mein even when they somehow Bombay your Aspen - bound skiis to Sri Lanka ?
Enuf Already - jpg”
“The team here is incredible and on point! Words cannot describe how thankful I was to have their customer service and willingness to go above and beyond to get our company order out in such a short of time! Thank you both very much last night (11.7.24)! ?”
“The Highland Park UPS Store went to great lengths to help us out a few weeks ago! We had a problem with our order that was entirely OUR fault, and the manager worked with us over several days, several emails, and several phone calls to help us resolve the problem. Again, the issue was our fault and not theirs! Such impressive customer care! Thank you!”
“Just want to say Chris is very nice and friendly. I know I had alot of returns for amazon and was a little unorganized but he didn't for one second make me feel rushed. Assured me after my apologies that I was fine. Love someone with good customer service. Thank you Chris”
“I couldn't be happier with the service at my local UPS store. The staff, especially the owner, is incredibly kind, responsive, and very professional. They've gone above and beyond, carrying large boxes in and out and even providing concierge service to my car. This has been the most pleasant experience I've had with a UPS store—they truly treat you like royalty.”
“The service here is excellent. I love coming to this UPS Store. It’s the best service you could ever get and they do it with a smile and patience & they really help you. I keep on coming back. I’m not going to any other UPS store”
“Both agents were so helpful. One stayed on the phone with me and gave me directions so I could find the store. The other offered to tape up my boxes for me and so it was a one-minute stop. Excellent service!”
“Sometimes I have to get stuff shipped for work they are very nice and it is fast the cost is a little high for packing services so do that before you bring the item you want to ship.”
8:30AM - 7PM
2720 Dundee Rd, Northbrook
Mailbox Centers
“I was under deadline for work to overnight ship an item, and due to work chaos, time was getting tight. Sunny helped me figure out a way to ship safely and economically. He is a true problem solver, and particularly today, when I think customer service is not as encouraged (nor appreciated/respected) it’s important to laud his stellar customer service, as well as your decision to employ him! I always appreciate the calm, professional, overall lovely attitude at this store, and with Sunny’s service in mind, I’ll continue to return.”
8AM - 6:30PM
872 S Milwaukee Ave, Libertyville
Mailbox Centers
“We’re doing lots of remodeling which results in lots of product returns. This UPS store is so helpful knowledgeable and friendly. They relieve a lot of stress for me.”
8:30AM - 7PM
2033 N Milwaukee Ave, Riverwoods
Mailbox Centers
“I love this store! There’s nothing they won’t ship! They’re helpful and will pack things up for you when you don’t have the boxes or time! Manny and his group are the best and they get you in and out fast!”
“The female associate saw when I existed the car with a box and she proceeded to walk to the door to assist me with the box. I was truly surprised at her ability to see my struggle with beingThe female staff saw when I existed the car with a box and she proceeded to walk to the door to assist me with the box. I was truly surprised at her ability to see my struggle and being willing to excuse herself from her customer to assist me with the box. She was a blessing.”
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“Thank you Elizabeth! This was the best shipping experience I have experienced!! Never thought I'd be writing a review about the UPS store...but here I am! Elizabeth went so very far out of her way to help me and a friend ship out an odd item. To say my expectations were exceeded is an understatement. BEST!”