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October 2024 by Joel Solano
Like family!
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March 2023 by Ryan N.
Worked with Tammy and her team. Smooth and fast process. Everyone communicated promptly, provided info as needed. As a first time home buyer, we couldn't have imagined such a smooth process. Highly recommend
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December 2022 by Json C.
Chris diamond and his team were the best out of Several brokers working at the same time to close on this complex jumbo loan. I would prefer them anytime
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October 2022 by Dana Copeland
Sheryl Crawford was a pleasant lender. She was very organized, knowledgeable, and caring. She did not make homeownership for a single mother seem impossible. Actually quite the opposite. She gave hope and even provided tips and resources to make it happen. I had a great experience with Sheryl and the Diamond Residential Company. Thank You!.
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July 2022 by Scott J.
Great all around service. With all the craziness going on in the world, its nice to work with people with patience and respect. Will use them again! Thanks Bill and Char!
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February 2022 by Triana F.
The process started off good and Fleda Paul was helpful in answering questions and sharing information that provided me a better understanding of the lender fees, the proposed estimate of bottom line costs, and what to expect during the process. I found this very useful as a first-time home buyer. I chose Fleda as my lender based on the details she provided of her experience, and all was well until three major impacts/mistakes in the process occurred which pertained to locking in the interest rate and the closing disclosure: 1. I requested information from Fleda on the interest rate so that I could make an informed decision before locking it in. She said I had until 5 pm to secure that rate at the buy down cost we discussed. I replied within that time frame. And when she communicated back, she had locked me in at that rate but at a much higher payment for buy down points, which resulted in approximately a $1500 increase. When I questioned this her response that it was the market. I was puzzled because she gave me her word and then did not honor that or attempt to make it right. 2. I had questions about the closing disclosures. Fleda verified that the documents had the final numbers. However, I still contacted the attorney's office and to my surprise they made a big mistake which resulted in a $500 difference being added to my bottom line. Not only that, after the attorney's office assured me all the numbers were now accurate and the correct amount to wire, Fleda contacted me with another big mistake that resulted in a bigger difference of $2700, and I had already wired all the money the day before closing. 3. When I brought all of the aforementioned items to Fleda's attention instead of acknowledging the mistakes and rectifying the situation, she became defensive and stated that I was being too hard on for challenging the erroneous numbers and that people make mistakes. Anyone should question errors in the paperwork and payments, especially those that results in thousands of additional dollars added to their bottom line when they were initially given assured of other information. Significant mistakes were made on multiple occasions, therefore I requested lender credits as it only seemed fair to inquire about options available to me to make up for additional expenditures that are changed on last minute. However, the results did not change. Fleda has over 25 years of experience and in this case you would think that experience counts. Instead, it seems things have become complacent and the attention to detail is lost. I share this experience because #1 it was requested and #2 I want to encourage others to do detailed research before you chose a lender that will lock you into a mortgage for the next 30 years. Make sure you can trust them, that they have your interests in mind and understand your goals, and that they are people of they're word because it matters. If they make a mistake or many mistakes they should be willing to acknowledge it and rectify the situation. Do business with people you can trust with having your money for the next 30 years!
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January 2022 by Dana Wright
Sheryl Crawford was a pleasant lender. She was very organized, knowledgeable, and caring. She did not make homeownership for a single mother seem impossible. Actually quite the opposite. She gave hope and even provided tips and resources to make it happen. I had a great experience with Sheryl and the Diamond Residential Company. Thank You!.
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November 2021 by M Cooper
Sheryl made my wife and I feel like family, we were given helpful advice and the whole process was explained to make it easier.
THANKS!
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November 2021 by Eric Fischer
I recommend Chris for all your Mortgage needs, very helpful, and gets the job DONE!
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November 2021 by Jim Sauser
Good information, prompt response, and a great rate.
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October 2021 by Lynn Z.
I can not say enough goid about Jan Leasure and her team in the Libertyville office. My 88 year old mom had a home equity line of credit, which she was using to live on. Her bank told her one month before it was time to renew that since my stepfather had passed away they would renew her home equity line of credit since she now how only one social security payment. She owed less then 10% of the value of her condo. I called Jan Leasure and she took over everything to get my mom taken care if. We closed last week and my mom said to me she is like a new person. She now does not have to worry about money and has enough to live on the rest of her life. Jan and her team where amazing helping us through everything. Thank you so much.
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October 2021 by Nasiru Muhammed Wambai
She did a great job, you so much deserve an accolades on this Mrs Gabriella Donald . I can't explain myself right now what I received on my wallet was so great and surprising, an amazing huge amount was sent to me by trading with an expert like Gabriella . Always do your best, what you plant now you harvest later, I made $6,900 with just little amount of $500, thanks to Mrs Gabriella Donald for making that come through. Please all you have to do is to contact her and be a part of this online investment, she info....
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October 2021 by Ely Xurxo
Matt was the best! Very professional, super friendly, and knowledgeable. He went above and beyond the call of duty to get me the best deal available. He is an extremely patient person, a quality seldom seen in people today. It took me approximately 6-8 months to close a deal due to surgeries. When I came back, he was still there ready to take my hand and continue the work we started! His team was fantastic to work with. You are the greatest! All the star in the sky are yours Matt!!! You are an expert..... Thank You for everything!!!!
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August 2021 by Jabir Zayyana Al-ansary
Knowing Olivia Carlos has been a blessing to Me, my family and friends, there's no disputing the fact that she is the best account manager ever. I just made another withdrawal few moments ago, it was so great this is really an opportunity knowing you wow friends I can't be so selfish enough to enjoy this blessing alone you can always contact her directly so she can help you too. She is ready to show you how you can trade and make profit, I'm a living testimony I invested $1000 and I got my profit today after 5 days trade I made a withdrawal of $13,600 as my profit in return wow I'm so happy believe me friends it works 100%. try her and see the blessing. contact her today
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August 2021 by Robert Worklan
Outstanding experience, everyone worked around my busy schedule. Very quick, detailed and professional.
