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11:30AM - 7:30PM
1700A N Lewis Ave, Waukegan
Mattress Stores
“Great costumer service. Karla Guerra provided us with full details about our buying options. She also answered all our questions and made sure we understood our options.”
10AM - 8PM
6447 Grand Ave Suite F, Gurnee
Mattress Stores
“JR was a gem who kept the store open long enough for us to purchase two new beds and frames. He was patient with us and explained everything that we needed in detail and gave us a great deal. Thank you so much JR, we totally appreciate it!”
9:30AM - 6:30PM
3364 Grand Ave, Waukegan
Mattress Stores
“Highly recommend this store. Great quality at great prices with a good selection. The customer service is amazing, many thanks to Yvette who helped me with my purchase.”
10AM - 8PM
357 E Townline Rd, Vernon Hills
Mattress Stores
“Our sales guy was extremely nice . When we walked in he took us through all the beds for our needs .At no time did he try and push us to buy out of our price range and that was nice . We for sure to go back to see him if we ever need another bad .”
“So helpful and knowledgeable!Update: friends that have stayed over loved the Nectar mattresses in spare bedrooms. Recent house guests stayed in main bedroom. They said they slept great on Beautyrest hybrid. This was a fabulous purchase and we were treated so well! Thanks!”
“I knew what I was looking for, but Tom was excellent in helping me locate and also informing me about the sales and options - no pressure and super helpful. Looking forward to some great rest in my new bed.”
“I recently bought all the furniture needed for my new apartment from Royal Furniture. They are affordable and quality material. I would recently them to my family and friends. If you go there, ask for Monica she is a great salesperson and so sweet and helpful. ?”
“Darlene provides the absolute best customer service.
I have American Mattress stores closer to my home and work, but I will only shop with her, and have recommended her to family and friends as well.”
“I had a wonderful experience & ended up purchasing the PRO-breeze 2.0 medium mattress. Harris, the store manager, is amazing!! One of the best customer service experiences I’ve had in a long time.”
“Cacktus Furniture is a good place to buy quality furnitures and other house stuff. I bought my bed buy, rugs and comforter I love it, it’s prizing but it worth it. Thanks for the $75 birthday coupon i highly recommend”
11AM - 6PM
1474 Butterfield Rd, Mundelein
Mattress Stores
“Just purchased a mattress from Anthony the manager yesterday. He was very knowledgeable and professional working with my wife on choosing the right mattress for our needs. Coming from someone who has been in the sales industry for 10+years, Anthony is a true professional and understands the importance of building and maintaining positive relationships with his local market. I will definitely return for future purchases and recommend him to anyone looking to purchase a mattress.”
“My dad walked in there today and was greeted by Jack Eisenberg. He purchased 3 mattresses and was very pleased with the pricing, customer service and professionalism. 1st time customer and highly recommend this location! Thanks so much!”
“Chris was knowledgeable in their products and helped us make the decision on the best appliances for us. He took the time to explain the processes from scheduling deliveries and haul away to rebates available from the manufacturer and Grand Appliance.”
“It was a pleasure to meet and do business with Todd! My mom and I had come into the store several weeks prior to price out a mattress. Todd wasn’t pushy and helped us find exactly what we were looking for. When my mom returned to finally make her purchase, Todd instantly remembered her. While these details may seem trivial in nature, it made the transaction pleasant! He exhibited exceptional genuine customer service! Thank you Todd!Princess & Porsche”
“They are Amazing! They were quick and well educated!!!!!! I will definitely do more business! Thanks for the great customer service!!!!! That’s a bonus to the deals!!”
“Grand Appliance was great service from start to finish! Robert was an awesome salesman and Jose who delivered and set up our new refrigerator was very knowledgeable, and all at a great price!”
“Edith was very knowledgeable about her product. She was extremely pleasant and made the transaction easy She was concerned helpful and honest. What more can you ask for.”
“Myrna and Keith were very helpful with the purchase of a recliner and a dinette set. The colors are perfect. The customer service I received was as if I was a queen. Great customer service. I will return.”
“Jennifer and Micaela in customer service are the best. I had an issue with a piece of furniture being delayed, and those girls made sure to make it right. I have basically furnished my last two house with furniture from Value City. You cant go wrong shopping here.”
“I want to start off by saying that I called Penny Mustard customer Service about a question on how to get a king size mattress which I had "inherited" up my stairs. The mattress (which was purchased from Penny Mustard by a friend who decided to move out of state) sat in my living room for a month before attempting to hike it up the stairs. I called Penny Mustard to ask if they had any advice and spoke to Donna who not only was friendly and very knowledgeable about mattresses. She took the time to speak to me about "folding the mattress in half" and getting it up the stairs. And she was so right! We got the king size mattress up the stairs like professional movers.Thank you Donna for taking the time and sharing your wisdom in mattress moving and for an excellent customer experience.”
“Jaylen was so awesome helping us make our decision on what to purchase!! No pressure to spend lots of money. So knowledgeable to just guide us in our decision making:)
Thanks! Would highly recommend an air mattress and shopping at the Vernon Hills location !”
“Our Rep, Jimmy was professional, thorough and very easy going throughout his presentation. We have not received our Sleep Number yet but anticipate better sleep. I highly recommend Jimmy and the entire experience!”
“I called this location after placing a couple of calls to the corporated customer number to get my issue resolved and I was blessed beyond measure to speak with the store manager, Mandy. She is an absolute gem! She took the time to understand my issue and looked into the system to find replacement parts and SKU numbers for my older model Sleep Number bed. She even went so far as to start the order for the parts I need and helped me discover the Inner Circle rewards area online so I can earn points toward future purchases. Mandy went above and beyond in her customer service and she is just the nicest person. I really appreciated all of my interactions with her. I will be writing a letter to corporate to tell them how wonderful she is!”
“My mattress is long overdue for a replacement, thus saith my achy back. So I browsed the Casper website with an interest in experiencing the look and feel of their mattress selection in-person. I stopped over at the Vernon Hills store to view the models on display for a real life 'try before you buy' test. What's cooler is that online I could schedule a one hour in-store nap at any of the participating Casper locations. During my test I even straddled my hubby to simulate that type of experience... The associate who helped me at the Vernon Hills store was very informative and had a great sense of humor.”
“I was talking to a Hispanic salesperson and off the bat he wasn't transparent. Shoo away the sales people look for what you want then do some online research ask questions leave go back some time later and see if the answers match and take the best price”
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“Awesome representative very knowledgeable very friendly very helpful. Even help me carry the product to my car. Found something that was within my budget and still comfortable and would help me with my sleep issues. I would definitely recommend him again.”