Knauz Continental Autos is a trusted Mercedes-Benz and Sprinter dealership located in Lake Bluff. It offers a wide selection of new and pre-owned luxury vehicles, along with a state-of-the-art factory-certified collision and detail center to keep cars looking and running like new. Customers appreciate the friendly and welcoming atmosphere from the moment they arrive, with staff who are knowledgeable and eager to assist with any questions. The dealership is highly praised for its excellent customer service, whether purchasing a vehicle, having it serviced, or resolving unexpected issues. Many reviews highlight the exceptional service provided by the sales team, especially representatives who are patient, knowledgeable, and never pushy. Customers feel confident in the guidance they receive, from choosing the right vehicle to learning about its features. Service experiences are also top-notch, with staff members showing genuine care and dedication. For example, in urgent situations like unlocking a car or handling towing, the team works hard to resolve issues quickly and efficiently, demonstrating strong leadership and customer focus. Overall, Knauz Continental Autos is known for its professionalism, quality service, and commitment to customer satisfaction. Whether visiting for a new car, service, or parts, customers often mention how the staff goes above and beyond to make their experience positive and memorable. It remains a go-to destination for those seeking a premium automotive experience on the North Shore.
I bought my GLC 300 with Paul, who was the sales person I was working. He was very informative on the car, and helped me every step of the way of the purchase. I never felt pressured to buy anything and sell anything I didn’t truly need. I’ll be sending all my friends and family to work with Paul.
October 2025
Knauz Continental Mercedes they are very professional people they take care of me very well especially Michael Jakus Manager of the service department he just explained me everything and he was so helpful I recommend them for the future I will definitely use them for sure!
September 2025
My mother purchased a new car from Rene Delgado at this location. She felt Rene was very patient and kind to answer her many questions! My Mother came back twice to ask about how things worked and Rene always had time for her.
