Knauz Auto Group has been serving the Lake Bluff community since 1934, offering quality cars and friendly service. As a family-owned and operated dealership, it features brands such as BMW, Hyundai, Land Rover, and Mercedes-Benz. Customers appreciate the honest and straightforward approach, with many describing their experiences as smooth, helpful, and free of gimmicks. Several reviews highlight the excellent service provided by staff members, especially those who go the extra mile to assist customers quickly and efficiently. For first-time buyers, the dealership offers a straightforward and pressure-free buying process, with staff working to find the perfect vehicle for each customer. Many customers praise the certified pre-owned selection, noting that vehicles are well-maintained and carefully cared for by previous owners. The service team is also highly regarded, providing routine maintenance and auto repairs with professionalism. However, experiences can vary depending on the brand or staff member. Some customers have encountered delays or less attentive service at certain brand locations within the group. Overall, Knauz Auto Group is known for its quality vehicles, honest dealings, and dedication to customer satisfaction. Whether purchasing a new or used car, customers feel confident in the dealership’s commitment to helping them find the right vehicle and providing excellent support throughout their ownership experience.
