“The car had a few issues that were not told to us before we purchased it. We had to drive 3 1/2 hours from Michigan to Illinois. The back window is separated from the fabric, the steering wheel is pretty beat up for its age and there is a plug missing in the convertible top. I could live with all that but we were under the impression they were sending out for the title work. Come to find out they were just waiting for our cashiers check to clear and they sent the paperwork to us to go have to hassle with the Secretary of State. Val was a nice sales guy, though .”
“This is an amazing body shop for BMWs, Mercedes, Ineos and Land Rovers. Our Land Rover had been rear ended but was still driveable. The shop was efficient, communicative and worked very hard with our insurance company (State Farm) to get claim funds to cover the entire repair. They were very detailed in their inspection and assessment report. They used new, OEM parts. We worked with Chris and were very impressed with him, especially. This shop is very high quality. We got our vehicle back immaculately detailed, inside and out. This is clearly a high-demand shop, so it took two months to get an appointment. That's just the way it is now since the pandemic. But once they had the vehicle it was repaired in less than two weeks. I hope we don't have any other collisions in the future, but if we do, we'll definitely be back.”
“They really did such a *nice* job detailing the interior of my SUV and hand washing the exterior. He also buffed out a nice long key scrape along the length of the rear panel. Car looks so good I don't want to drive it. Afterwards I actually put towels on the seats and floors for extra dirt protection. Highly recommend!”