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December 2023 by Karen Babos
Best deck ever!! I have to say Platinum Decking has done a phenomenal job on my more complex 2 floor deck. Not only is it gorgeous and super safe but Jason, Kaylee and the team finished the deck quickly and on time (the HOA was very demanding and the project had to be moved up). I will definitely use them again for my next home!. Thank you Platinum Decking!
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November 2023 by Dan Trenda
Platinum decking did a superior job on my re-decking project! From the first interaction and in-person quoting from Jeff, to the final deck board placement, the team was attentive, and on time. They even took the time to add more support to the deck and relevel the frame to make sure it was up to code for the hot tub. All of this was accomplished inside the budget that was upfront and competitive with nearby deck builders. I give these guys 5 stars and will recommend them to anyone looking to accomplish a deck project!
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September 2023 by Brenda Ammonette
After maintaining the same wood deck for 24 years, my husband and I decided it was time for an upgrade with little to no maintenance. After extensive research we decided to go with Platinum Decking for a Composite Deck. This was one of the best decisions we’ve ever made regarding contracted construction and here’s why. From meeting very professional Kaylee (salesperson) to the builders (more about them later), everyone was very professional, friendly and knowledgeable. Also, the entire process was very well organized with no issues. Now back to the builders; Team Lead Matt and Jon and Devyn. With Matt leading the team, these gentlemen are amazing. Watching them tear down the old deck and build a new deck was a joy to watch, when possible. These guys are very experienced, approachable, and detailed. Throughout the process they periodically checked in with my husband and I to make sure they were meeting our expectations. They were also on time everyday. Matt, Devyn and Jon, if you see this review thanks again to each of you for doing an amazing job.????????
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September 2023 by Jon
Working with Platinum for our new patio and walks was great. Jeff and Scott always did what they said they would do, were on time for appointments and schedules, were always responsive, and gave us no surprises. Saul's crew worked incredibly hard and the results are excellent. We would definitely recommend them to anyone looking to build a paver patio.Services: Patio decks
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August 2023 by Bobby Giannini
I recently had my deck replaced by Platinum Decking, great group of folks from the sales team, site supervisor and of course, Matt Grillo and Devyn on the day to day work. They walked me through every part of the installation and if something popped up, we talked through it before moving on to the next part of the project. Great group of professionals and I will highly recommend them to anyone in the Chicagoland area.Services: Deck installation
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May 2023 by Joanna Janowiak
Mike and Colby worked hard to build our deck. They asked questions if they run into an issue. The deck turned out really nice. We appreciate all the hard work! We love it! There was a little miscommunication regarding all of the materials pickup at the end but that's a minor detail and Matt took care of it. They are very responsive and have strong customer service skills. The deck is well done and we look forward to working with this company in the future!Service: Composite decks
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April 2023 by Russ Kotlicky
We were shopping to have an old small deck replaced with a modern Trex deck. We came across Platinum Decking and their many positive reviews. The team responded to our inquiry extremely fast and from that point throughout the project, continued to provide timely updates on the various phases of the project. Matt and Jason were great to work with throughout. A huge thank you to Lucas and Danny for their quality of work and working diligently on our deck project through some tough winter cold days. The deck is a masterpiece and we appreciate all the hard work and diligence to the completion of the project. We highly recommend Platinum Decking.Services: Deck installation
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March 2023 by Susan Eisenhuth
Awesome from start to finish! 30 y/o deck replaced with Timbertech/Trex and lighting. Looks awesome and no maintenance. Eric, Anthony and Willie were terrific!! Can’t say enough good things about their professionalism, work ethic and keeping us in the loop on everything! Bree and Austin coming out right away to meet with us and plan it was great as we wanted to get it done so it would ready for use once the weather was warm. Can’t wait to use it!! Highly recommend!!?Services: Deck replacement
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January 2023 by Yevgeniy Panich
Mike and his crew ( Colby and Isadoro) did an AMAZING job on our deck. They are true professionals and it shows in their work.Our project had a few curveballs and I was very impressed with how Platinum Decking ( Mike and his crew, Austin, Matt) handled that.Crew was very professional, very friendly, great communication throughout the project, attention to detail - they delivered above and beyond. Highly recommend!Services: Deck design
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December 2022 by Laurie
We used Platinum Decking in the summer of 2022 to replace our small wood deck with a Trex deck and we are completely satisfied with the quality of work. The materials and labor were excellent, the time it took to complete the work was good and we would definitely recommend them.Services: Composite decks
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December 2022 by Jason Larkin
My wife and I recently contracted Platinum Decking to tear down and replace our old and rotted 8x8 deck that was not maintained by the previous owner.*Moment of silence for the fallen deck, whose life was cut too short by negligence and disrepair....Fast forward to about 3-4 weeks ago, and Platinum starts demolition on our old deck after we had our first consult about 8 weeks prior to that. During that consult, we spoke with Matt in marketing as well as Austin the project manager for the job. We were told it would take about 2 weeks for the job to be completed, but we also accounted for some extra time since we knew we weren't in a hurry.Due to some unfortunate weather, the deck took a little longer than expected by any of us. However, these professionals not only worked in some of the worst wind chill I think they could tolerate, but they did it with music playing and the occasional grin and crack of a joke. Because hey, that's what it takes sometimes to get through that kind of day!Even with that long of a delay, I still am giving a 5 star review, because ultimately, what I care about is the following:1. Does the contractor give a hoot about their employees?A. Platinum clearly does as I was told the guys will have Uber pickups paid for by the company if they have any transportation issues.2. Did the company use shady techniques to work in more money, and by shady, I mean claiming something was wrong, causing the price to go up?A. No they did not! The pricing was very fair for what we wanted and in the current market.3. Were they constantly trying to cut corners in their work or even hide their mistakes?A. No! Austin and his team had accidentally poured the concrete pad at an angle, and ended up fixing it without me even having to ask. Not of course, before they informed me about it so that I knew they weren't trying to hide it. I can't even tell now that it's dried.4. Are we overall happy with everything? The whole process as well as the end result?A. Yes and YES!!!I hope you enjoyed this honest and yet GLOWING review! ;pThank you again! :)Service: Deck replacement
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October 2022 by Red Kayak
Platinum resurfaced our 20 year old cedar deck with Trex Enhance decking and we could not be happier. Matt and Kyle were easy to work with and very thorough in the planning process. We appreciated their recommendations on installation options and finishing touches. The install team, led by Clay, took their time to build a quality product that looks great. I highly recommend Platinum based on our experience.Services: Patio decks
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August 2022 by Christy Peck
We hired Platinum Decking to replace our deck with a trex deck.The positives: the crew was on time, paid attention to detail, were friendly and did a great job, especially considering they were working in below freezing weather. Once summer came, we had a minor issue which they came out and took care of.The negatives: communication after getting the job could have been better. I wouldn’t recommend doing a deck in the winter as rocks from around the deck got shoveled into our yard along with the snow, which took me hours to pick up by hand (I wish I had been forewarned of this during scheduling). There were also a lot of pieces of old deck and nails left lying around, which I would give a pass on because of the winter/snow conditions, but even when the minor issue was fixed in the summer, the old material was just left lying in the yard.Overall: The deck looks beautiful and was done exactly how we wanted it so we are happy!Services: Composite decks
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April 2022 by Michael Gralinski
From start to finish platinum decking was one of the most professional organizations I’ve worked with. We moved from a 15 year old wood deck to a Trex composite, and from design to completion everything went according to Kyle and Austin’s plan. Mike and Jacob did an amazing job on the install over 2 weeks in terrible weather conditions. They suggested some changes and modifications for the better, exceeded expectations. A+++!Services: Composite decks
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February 2022 by M L
We recently got a deck installed by Platinum Decking and are really happy with how it turned out. The crew Eric, Brad, and Jimmy did a great job. Throughout the process Eric would take the time to explain what was happening and answer any questions we had. We appreciate the attention to detail during the build even though the weather wasn't always great (middle of winter). It was also a pleasure to work with Adam, Kyle, and Matt in getting the project started.Thanks again!
