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September 2024 by Mike Young
Overall we love the deck but the craftsmanship and Salesman is why I am giving 2 stars. The deck stairs are not straight across. The boards cuts have little gaps between them and the risers, the edges are not cut flush. In addition, the salesman stated we would have multiple Platnium Decking employees building the deck but they subcontracted it out to two people.
Update 08/19: Platnium Decking came out and have corrected the craftsmanship … I appreciate the dedication to fixing the issue
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September 2024 by Bob Rosin
Thanks Matt, John and crew especially Marty as they were true professionals and completed the resurfacing of my deck timely, efficiently and professionally. Great Job! Thanks Again From Lake in the Hills!
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September 2024 by Amy Wietecha
This company was simply the best company I have ever worked with! Adam was kind, thoughtful, patient, and knowledgeable on my vision for the deck. The crew was amazing as well. They were always on time, respectful, and worked incredibly hard. it was a gift to find this company, and I highly recommend them!
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August 2024 by esmeralda garcia
Great service!
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July 2024 by Susan&Tony Spina
I don’t know why I can’t post pictures, but if I could, the pictures would speak for itself on their workmanship. All of our post need to be replaced after a year and a half platinum decking. This is not the last you’ve heard from us either.
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July 2024 by Katy Hisrich
Excellent work, great service, and friendly, professional people. I selected Platinum Decking to rebuild my deck and patio this June. I am extremely pleased with the everything. The quality of work and service provided by all of the team was top-notch. My deck and patio look amazing! The project was done in a timely manner. It took about 2-3 weeks after I accepted the proposal for them to start work. The deck took about a week, and the patio part took a few days. Furthermore, I think the price was reasonable. They used an app/website for the project that was nice, but I think a little more information could have been provided through this app.
First, I had the pleasure of working with Adam the salesperson and overall project manager. He provided me with a lot of information and created designs - and continued to make adjustments so I could get what I wanted. Adam was very enthusiastic and personable. He also communicated with me during the entire project.
Jason and Scott came out to discuss the designs (the managers of the deck and patio divisions, respectively). They were super nice and helpful.
I absolutely LOVED my deck crew and patio crew. Platinum definitely selected people that matched my project and personality. The crews were professional, yet very personable. The quality of work was unbelievable. The deck crew, led by Sean, was fabulous. Sean communicated with me every morning to let me know arrival. Additionally, when they were done for the day, he would tell me where they were in the process. They were very meticulous and made sure everything was high-quality. Honer and his crew did a great job on my patio. They were efficient and made modifications so that it worked with the issues I had in my yard.
I highly recommend using this company.
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July 2024 by Kevin Murphy
Colby and his crew at Platinum Decking were great. They were on time everyday, worked hard, and provided consistent updates. I greatly appreciated their attention to all details and made sure that the job was done correctly.
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June 2024 by David Hesselbein
the crew was absolutely dedicated to high quality building and getting the job done to meet our requested timeline. I highly recommend Platinum decking.
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June 2024 by Melissa Herman
Had a great experience with Platinum Decking! Adam (sales) did a great job with explaining our options and walking through the process and was extremely responsiveness with communications. The crew that built the deck (Colby, Steve, and Jack) deserve a raise for the outstanding job they did on our deck. They paid close attention to detail and went above and beyond with little requests here and there - great group of guys that the company is lucky to have. Would definitely recommend!
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May 2024 by Leah Beeson
The team did an amazing job! We had lights added to the stairs and posts and it looks stunning at night.
The crew was very detail oriented, clean and always kept us well informed with what was going on.
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May 2024 by Barbara Halperin
Love love my new deck!!! Sean and his crew are awesome!!! Always on time, super polite and respectful. Worked hard all day and cleaned up ever night like no one was ever there!!! Love the quality and more importantly the quality of the guys who built the deck. Great experience. I would give 10 stars if I could!
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April 2024 by Dawn Ries Trout
Platinum Decking was great to work with from start to finish. Our salesman, Adam, was very nice and extremely patient as I changed my deck plans more than a few times!
Finally, I couldn’t say enough good things about the crew that actually built our deck. Colby, Jack and Steve were just fantastic. They were extremely knowledgeable, professional and very helpful and hard working. They came early and stayed late, even on unseasonably cold March days and always had time for questions and provided updates as they worked. We have done many house projects, but my husband and I both agreed that this was the best crew that we ever had.
If you are in the market for a new deck, I could not recommend Platinum Decking enough. Solid company and great people all around.
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April 2024 by Susan Hovel
We could not be any happier with our new deck. What a change from the old wood deck. The crew was fantastic. The attention to details is above and beyond. Sean was always willing to answer any questions we had. We would recommend Platinum Decking in a heart beat.
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April 2024 by Anne R.
From the first meeting with Jeff to the last walk through, this project has been seamless! Sean and his team are excellent, great communicators and have an incredible work ethic. We cannot speak highly enough about them! Even a friend in the neighborhood commented on their professionalism and how beautiful our deck is. We highly recommend Platinum Decking!
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April 2024 by Ron Dyer
Excellent work, products, and expertise. Very happy with the designer, project team, and the outcome!,
