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February 2024 by Brian B
Unfortunate store closure due to terrible IL policies.
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February 2024 by Gavan Labott
Looked at hours online said Saturday open until 6 sign on door said 6 however at 2 the doors are locked with gates down 3 other groups showed up since everything said their open
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January 2024 by Will Travel
Small gun shop. Ammunition sale price better than the larger gun shops. There are limited handguns available for sale but not shown on their website. I recommend a visit.
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December 2023 by Rael Imperialak
A few days ago I was in the “Pro Shop” store and very politely asked the salesman (who was standing there doing nothing) to see an item in the display case. The salesman looked me straight in the eye and with a serious face and a serious tone of voice, said “no”.Clearly this salesman had some kind of problem, so I turned around and immediately left the store.I’ve never been treated so rudely in any store. If you choose to go to this store, I hope you are treated more kindly than I was.
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November 2023 by Jessica
Great service, the fact that you can go in and someone will take their time to talk to you is so important to me. I was treated with respect and even received awesome recommendations from Anthony. Some stores in this industry don't have a friendly approach, it was so refreshing to be listened to and ask questions to someone knowledgeable and friendly. This is a local business and not a chain store. You can buy and sell here, or trade for something new or in great condition for great pricing. The fact that they will work with you and help you get the best deal is phenomenal. The customer service is a 10 out of 10. Special thanks to Anthony for the help!! He's definitely a gem you don't see often in the industry, I highly recommend stopping in!
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July 2023 by David Numerowski
DS Arms recently helped me out with a multi-gun transfer transaction. I couldn't be happier with the attention I received prior to and with the transaction. Garrett and Anthony were great! Exceedingly courteous and helpful. Though I wasn't in the market for any new hardware, this is the place I would go. Great selection, fair pricing and exceptional service.
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April 2023 by Jordan Silverstein
Bought a DSA FAL from a FFL that had issues with the mag well. The DSA customer service is literally the best I’ve experienced. It takes less then 30 seconds to talk with someone and I’ve never had to deal with those annoying automated systems that the majority of companies use. Robert specifically has been nothing but helpful and a pleasure to deal with. Looking forward to getting my DSA FAL back on working order!
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March 2023 by Richard S.
Just got my new FAL standard. Beautiful rifle and delivery was quicker than expected. I will purchase from them again.
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March 2023 by Rocco Z.
The staff there is very knowledgeable and the selection is great and priced even better. They cater to not only experienced gun owners but also first time owners. The shop is small and cozy which makes for a easier time shopping.
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February 2023 by Russell Huguenin
Amazing customer service . You couldn’t ask for more honest people.. Respond to emails extremely quick and extremely helpful with their deep knowledge.
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February 2023 by William Blair
Purchased this rifle, fit and finish was amazing. Upon installing the scope I noticed that the dust cover (railed) was slightly off center. I called them and explained the situation and Mike hooked me up. No charge replacement. Couldn't recommend enough. 1500 rounds deep and very reliable.
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February 2023 by Devin Freitag
Spoke with Robert from Customer Service, very nice and personable. I had issues with the website not allowing me to finalize my order, called late after work and Robert got my items ordered over the phone immediately and was shipped out the next day. Then, I noticed I got charged for the regular price vs the special deal price, called Customer service again, got Robert again, he got my refund immediately. great customer service experience
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January 2023 by Michael Renkosiak
Bought my patrol rifle from them years ago. Super easy experience, great staff, and great product. I referred all my coworkers to them when they went to buy their carbines or parts. Sad I moved out of state and can't really patronize them anymore, but glad I own a DS Arms product.
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January 2023 by Eduardo D.
Great selection, friendly knowledgeable people. Good prices no gouging, was always worth the trip.
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November 2022 by ED Z
Mike helped me online! Very patient and helpful!Definitely will come back again!
