9AM - 5PM
60 E Main St, Cary“I have been going to this bank since it opened. They're extremely nice and customer service oriented. It's a really friendly neighborhood feel when you go in there and the same people have been in there for a very long time and they know who you are when you walk in.”
“I have had an account there since it opened there..Ive had no fees..so I'm not sure what the other reviewers are talking about! All the ladies are super sweet & helpful!”
9AM - 5PM
455 W Northwest Hwy, Barrington“Susan Kalendr and all staff are very helpful, always friendly and they assist right away. Can not ask for a better financial institution. Rates are great. My daughter finished college and Partnership became her source for all her needs as well.”
7AM - 7PM
218 W Main St, Dundee“Pamela Miehle walked me through the entire process, constantly staying in touch with updates and guidance. I was ignorant of how much was involved in this process but with such great support and reassurance everything came together perfectly and painlessly because of all of the people involved.Thank you so very much.”
“i banked here for years and they treat you just like family. i became friends with them and we talked far more than just banking. i was so blessed to have margaret train as my banker-she was one of the nicest people I've ever met. I don't know if she still works here. You'll love this bank”
“What attracted me to this bank was the friendly staff. While some of my favorites may have changed over the years, one constant is that the staff remains very knowledgeable and pleasant. Presently, my new favorite is Cheryl Miller at the HE Community Bank on Palatine Rd. Great job Cheryl!”
8:30AM - 4:30PM
One W Northwest Hwy, Palatine“I have worked with Brian Klingenberg for my marketing business as well as personally. He is great to work with, quick to respond and very knowledgeable. I was able to make hard business decisions with his guidance and will refer anyone to him in the future.”
8:30AM - 6PM
201 S Hough St, Barrington“Jennifer was fantastic and made the process for us, as first time homebuyers, so easy and simple. She was friendly, efficient, available and explained everything in a straightforward and easy to understand way throughout the process. Our experience was truly so easygoing! We will - and already have - recommend her to friends!”
9AM - 5PM
218 W Main St, Dundee“The customer service rep I spoke with was friendly, patient, helpful and thorough. He also gave me additional info that I had forgotten to request. All customer service should be like this. I would definitely recommend First American in Buffalo grove to friends and family.”
“Carl Oguamanam is great to work with! He has a highly professional team and closing loans together is a breeze! I look forward to many more opportunities to work together. Thanks, Carl!”
“I have been with First American since they were Southport Bank. I love the bank and employees. But I had a situation of a fraud on my account. And was not pleased at all what I was told. But decided I’m not going to stress over it. Lesson learned.”
“Very highly recommended bank, especially Palatine branch. Oksana provided great customer service. She was very helpful, understanding, and professional. I greatly appreciate all the help that she provided. I also communicate with Lilya a lot. She is always happy to assist me with all my questions and needs. Generally speaking, Selfreliance has great credit cards and mortgage rates. They have multiple locations all over Chicago and US. They extend their services every year, adding more and more new options for their customers.”
“I usually go to the Cary Bank and Trust but the one time I had to go there was because Cary Bank's machines were acting funny so they told me to try Crystal lake. First time I have went there I was greeted nicely by Cindy Suarez, she did an outstanding job, and I was impressed by the way she greeted me and took care of the situation. She got me a card and I was on my way. Outstanding job Cindy!”
7:30AM - 5:30PM
625 Cog Cir #200, Crystal Lake“I love this branch and credit union. When you go in, they know you by name, they are always so polite and caring. The branch manager Michelle is awesome as her staff. Keep up the great work in making people feel good coming in.”
“Nikki is amazing - a total example of a personal banker, even though she is now the branch manager. It's a beautiful thing to have established relationships you can call on when needed. This kind of customer service is what keeps us loyal to Parkway Bank in Carpentersville.”
“Dan Pagano is a top notch LO! It's always a pleasure working with Dan and his team. I strongly recommend giving Dan a call for your next real estate transaction!!!”
“I've been a First American customer for over 30 years, and I continue to be amazed by their excellent customer service. I need to give a special shout out to Kathy Murray who works at the Round Lake Beach branch. She went above and beyond to help me right before the 4th of July holiday. Her efforts for me were a fine example of what customer service is all about.Thanks again, Kathy.”
“The place is very clean, fast and friendly service. There are employees who speak Spanish and they have several offers when you open an account with them, you have to know them a well established bank with very good service, a mask is required.”
“Tom Plonowski and the entire staff at the Wauconda, il branch did an outstanding job, they were efficient, well trained and actually answer phones LIVE everytime with care and follow up. In addition they by far had the best savings rates, highly recommend as true customer service is so hard to find, but so appreciated! Thanks again, Mike from ING is good apparel.”
“I really like this Bank and all the people that work in it. They are very efficient and friendly. My biggest gripe is that at the drive-in window they don't make the far left window for business transactions. Somebody simply depositing a check should use any other lane. I typically have large Bank envelopes filled with deposits for my business. And I sit in line and wait for Joe average when there are other lanes open and available that I simply cannot use. This is an inconvenience to another wise great bank to do business with.”
8:30AM - 4:30PM
1185 S Illinois Rte 31, Crystal Lake“I've been a First American customer since 1988. For the past few years, I have worked with the fine people at the Lake Zurich branch. They are wonderful, customer-oriented employees that go above and beyond to meet all of your banking needs. I would definitely recommend this branch for all your banking needs.”
“I've had the best banking experience with CCU over the past few years. When my account was targeted with fraudulent checks last year, I was promptly refunded and their team helped me quickly update my account information. Their customer service is excellent and their office is modern. I have never felt uncomfortable here!”
“I had a fantastic experience with Mario who assisted me with all of my banking needs over the phone. He was professional, courteous and extremely helpful. I even had to call him back a second time and he didn't hesitate to help me again. He genuinely made me feel like a valued customer. I will definitely continue to bank at this location in the future.”
8AM - 5PM
800 IL-83, Mundelein“I used to bank at the local xxxxxxxxxxxx Bank and Trust but was unhappy with the service so I switched to Northside Community Bank. They are amazing. Opened my account and was given personal service by their AVP. She even called a few days later to see if we were satisfied with the service. When does that happen with other banks?!?!?! Truly amazing. I am soooo glad I changed banks.”
“Great staff, attentive! Nicole recently helped me with a really stressful issue; I made a mobile deposit to my account that had an invalid hold on it and the money wasn't available.. She helped contact the correct people and always kept in touch until it got resolved. Last year, Terry reached out to me after I moved into”
“Great friendly staff(Tamara/Amy) that know what they're doing with a smile on their faces. Not fake ones either, like Chase. Easy parking, smaller personal bank, convenient”
“Joanna is amazing! She doesn't have to go out of her way to get to know the people who bank there but she does. She always has her eye out on ways for you to earn more money. She has a great smile and friendly attitude every time you come in. One of the best BMO banks I've been to. Great customer service!”
“Cudos to Fritz the branch Manager for helping us. Since we found Fox Lake branch to be a total failure, we called Fritz to report another fraud. He fully understood the urgency level, 10/15 minutes on the phone + 10/15 minutes in his office and he had everything under control and well managed, we left feeling we were in good hands. Great job Fritz!!”