“I appreciate the managers and workers at Life Storage, in general and while I stored my stuff throughout the years there. They keep a clean and dry facility. The manager, Ms. Chavez and worker on the couple days that I cleaned out my storage were very informative if I had questions and needed help. I am very grateful for their patience, guidance and hard work. Thank you. Keep up the good work.”
9:30AM - 6PM
953 IL-83, Elmhurst“Absolutely delighted with the exceptional service provided by Tatianna, the store manager. Her professionalism, warmth, and dedication truly set the standard for customer experience. Tatianna's knowledge of the products and her willingness to go above and beyond to assist customers make every visit a pleasure. Highly recommend this store, thanks to Tatianna's outstanding leadership!”
“Knowledgeable people! Great Service!Easy Truck route:I-294 NorthExit # 17 (US 12 // US 20 // 95th Street)Turn Right at light onto (95th Street)Take 2nd Right Exit onto (IL 43 North)Turn Left onto (79th Street)Turn Right onto (South 78th Avenue)Immediate Right onto (Frontage Road)Goto end and Turn Left into lot.”
9:30AM - 6PM
5253 W 111th St, Alsip“The customer service was excellent, but the storage lock had to be adjusted and flat bed need to fix the wheels on the flatbed need immediate attention. Other then that she was very helpful.”
9:30AM - 6PM
4500 W Grand Ave, Chicago“I had the pleasure of being assisted by Jasmine and she was amazing. She went above and beyond to help me get the perfect storage unit for my things. Thanks Jasmine!”
“Mike is EXTREMELY knowledgeable and kind considering this being in Chicago. He let me know that there are issues with my car that need fixed along with getting me the tires I needed! I'm from South Dakota and will definitely stop here again on purpose! Thanks Mike”
“Very good customer service from office , APU Perry took very good care of me with my no heat issues , he show me how to work and explain to me , thanks I’ll be back for more service when needed”
“The employees here are amazing! I was so lost and confused as to where my unit was on my first visit, but the gentleman there helped me out so much. He walked me to my unit and explained every little detail so that I wouldn’t be so intimidated by such a big space. Thanks again!”
“David did an excellent job getting me set up with a unit. Took the time to show me a few available units so I could see the size and make a decision. Appreciate his customer service and kindness.”
8AM - 5PM
15W580 N Frontage Rd #2, Burr Ridge“Mr.Jesus look Out on Me & The Company I Drive for which is TMS/ MANAS EXPRESS..I WANTED TO SAY THANK YOU JESUS FOR YOUR NICE WORDS & WORK . ALFRED HAYNES”
“Carlee and Nicole are amazing! We recently purchased two 16 ft box trucks to deliver our recycled auto parts and Carlee and Nicole helped us select low mileage/late model trucks. From start to finish, the process was seamless and efficient. Communication was top notch! Most importantly, our drivers are so happy to be driving such quality vehicles!”
“This Place is great. In and out quickly. All the employees know what they are doing and the make it easy for you to do your job. They work quickly and the helpful. The parking lot is big. Easy to pick up and drop off. This place is also easy to get to from the I55.”
10AM - 5PM
9159 S Harlem Ave, Bridgeview“Bought the van year ago, I'm in the flooring business and planning to buy another one so will visit that place soon. Good price, honest guy. Highly recommending!!”
7:30AM - 5:30PM
633 IL-83, Elmhurst“The lady that works there is probably the ONLY reason I actually come to this location!!She's a JOY to talk with and always make sure my reservation/trip is top notch.I can't believe I forgot her name :( but she works in the mornings and is always there when I pick up a truck when moving our Film equipment.Great customer service!!AKA-Sonya”
“The manager Aviv was very courteous and willing to accommodate our circumstances. The prices were fair and the trucks were in good condition. I recommend this location for any moving needs!”
“Very nice groups of guys that operate this location. I had forgotten my hitch and had to go buy one, it was late in the day and they waited around for me to return. They were very patient and helped me tighten the new ball to my hitch as well. Check out process was very thorough also. Thanks again guys!”
“Easy pick up and drop off. Made two separate reservations online and had no problems at all. No hidden fees or unexpected charges. Had great experiences renting both times and the cars were practically new and very clean. Will continue using them for any upcoming trips. Thank you for the great service!”
“The storage is inside they also have climate control it's cheaper than public storage and Public Storage went up on my storage $30 so I moved $19.95 for the truck plus first month rent is free they are also hiring”
“NLT supported me with excellent service and communication during when I was in Mc Henry, IL. They delivered, picked up, and swapped the rentals every single time without hesitation or delay. No doubt I would use them again and highly recommend them to anyone needing such services. 10/10 in book! Thanks Jake for taking good care of me.”
“Montana is so good at the installation of the hitches! He was professional and efficient! There was another car in front of me and he got both hitches installed within 3 hours!The customer service lady Nancy at this location was amazing too! She got me a chair to sit while I waited. There was free wifi and I got some work done.It was cool because they have CCTV and you can watch the installation process in the office if you’re curious.They have so many hitch receivers on the shelf for all kinds of vehicles!Get your hitch installed here! It’s worth the drive to work with Montana and Nancy!”
7AM - 8PM
1975 W North Ave, Melrose Park“Don't know his name but he is a Latino younger guy that is just amazing. He is very knowledgeable and most of all excellent customer service. I won't go anywhere else.”
“Customer service has a new name and it's Andres. nice to see that there are still people who actually care about making the customer experience a pleasant one. Andres, the gentleman who was working on the day of our pick up of truck, was VERY helpful, knowledgeable and genuinely cared about making sure that all our questions were answered,We had also reserved a storage unit on line. Because of a clerical error on part, we had a mistakenly requested a second floor mezzanine storage unit. Andres quickly checked computer, found an alternate storage unit, for a slightly higher monthly price, and switched it out; Quick, easy no fuss. We are very happy.Give this guy a raise! or a Bonus!. Excellent customer service....Nick L.”
“Lanye and the entire new team at this location are fantastic, they all truly excel when it comes to customer service!! I have been renting here for years and this location is by far my favorite!”
“Penske Truck Rental is a provider of rental trucks for personal and commercial use. It offers a variety of truck sizes and types, including cargo vans, 12 to 26-foot trucks, and tractor-trailers. Customers can rent Penske trucks for moving homes, transporting goods, or any other transportation needs. The company has a wide network of convenient locations throughout North America and offers competitive pricing, flexible rental periods, and additional services such as towing equipment and packing supplies. Penske Truck Rental is a subsidiary of Penske Corporation, a global transportation services company”
“The service was great - everyone was so professional, efficient, helpful, and kind. That’s so rare to find these days! I was blown away. Jim and Will were especially great, as was the female I spoke to over the phone, who answered all my questions with care and kindness. The vehicle also was great and reliable, not to mention half the total price I would have had to pay at uhaul! (The compact cargo van was a great option for what we needed and saved us a lot of money). Because of how great everything and everyone was at this location, I will absolutely be coming back! This business is clearly run very well and whatever they’re doing, they’re doing it right.”
“This was a great facility! So clean as well as appearing to be somewhat newly constructed. The manager was so helpful especially upon emptying out the unit. She credited us February's monthly fee in that we vacated by Feb 20. Also front desk person Roberto is INCREDIBLE! He's so kind, patient and knowledgeable!!!! Highly recommend!!”