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“An all around excellent experience!
Brought my mower in for repair. Took a few days to fix and I got it back running as good as new. Highly recommended by my neighbors and now highly recommended by me.
Thanks for giving my mower a new lease on life.”
“Excellent service when you are not an expert in repairing damage to your home, they will guide you on what is best to repair everything from a screw to changing a sink or bathroom sink.”
“Very happy with recent service from AG. He replaced a plexiglass storm window panel with bent aluminum frame, and the hardware on a sliding storm window panel from a porch door. Relatively small jobs, but he took care to complete the repairs right and at a low price. Communication throughout the process was also great. Highly recommended.”
“Why spend 30 to 60 extra minutes at a big box store when you can park and get in and out under 10 minutes here.Competitive prices but exceptional help.Unlike trying to find someone in an orange or green shirt who works in a specific department and avoids contact; here they seek you out to see if there is anything they can help you with.And they have always been good at advice on a project.Support your local hardware store or you will loose it.”
“Not the cheapest spot depending on what you're getting, but the employees tend to be really helpful and nice, and it's definitely a good place if you need a really particular part (such as when our hose valve kept leaking). We usually come in for propane for our business—you can get both tanks and refills here. We are part of their rewards program so we're always getting coupons sent to us. Love perusing the garden center, good plant selection during that season.”
“Friendly and decently knowledgeable employees. I have been going to this location since I was a young lad and it's just as clean, fun and finely stocked as I remember. Now my son loves it too, plus it's faster and doesn't blow a hole in your wallet when you need to pop in for something.”
“I will be a forever customer. Instead of just making a sale, he advised me to go back home and do a simple inspection and fix and it worked ! Cost me nothing. !! When things do go bad I will be coming back.”
“Great hardware store and the personnel. Got what I was looking for. Also Mike was very kind and went above and beyond to help me with my needs. I love their approach and attitude, can't recommend them enough!”
“Jeremy and Dom were so accommodating to my needs of getting a copy of my key made and made me at ease with how difficult it was to even find this key anywhere else. If nowhere else has it Ace hardware will most likely have it and their employees will treat you like family.”
“The best stock hardware store in the nation!
Every kind of bolts, nuts, berings, and bushings springs anything you would ever need it here in stock! I have a 40-minute drive to this store, but I always go here if I need any metrics bolts, any where else is just a waste of time”
“Bales-Ace hardware in Westmont is always a great experience. They actually have friendly, helpful staff that in knowledgeable and will even help you out to your car. Imagine that!!!!!!”
“Loving the garden center! Huge win having Bill as he's a wealth of knowledge on all things plants. I had the pleasure of meeting. Sue. She helped me navigate the garden center and had the patience of a saint while I corralled a 4-year-old. Very happy with the prices in quality. Have plants. Will definitely be returning.”
“Such wonderful service. They do knife sharpening! Don’t have to wait for the guy to randomly be on your street once a year. Still use him, also… but come here in between!”
“If I could rate higher than 5 stars I would. Mike talked me through a shower cartridge replacement with the correct components since I had previously ordered some on Amazon and while they worked, they were not quite right. Mike asked me to call him later to make sure they were worked. Now my shower works like new. Great place! Terrific customer service.”
8AM - 6:30PM
6908 W Archer Ave, Chicago
Hardware Stores
“You may find better prices, where? I don't know. One thing you won't find is better service. Once you get someone to assist you, they will put all their heads together and help figure it out. Nothing but good things to say. If I need something specific, I skip Home Depot and come here.”
“For truck drivers... entrance is the west gate. Pull up to the gate and call the number posted. Pretty easy backing. Unload time is about an hour. Getting to the delivery can have some tight turns but overall not bad.”
“Very knowledgeable and helpful staff. They cut glass and fix window screens within walking distance of my home. Such a small store that’s filled with so much valuable stuff. A real hardware store!”
“1st time placing an online order for pick up at this store. After researching, their pricing was better, and they had the exact model # IN STOCK that I wanted, not a similar item like the big box store was trying to offer. The order was placed at 1:20pm. I received the email that it was ready for pick up at 1:55pm.
I didn't walk through the store, but there were quite a few people in there. The lady at the counter was very pleasant. She greeted me with a smile, located my order, and sent me on my way. The process was seamless and easy. I've never given much thought into where I get my items from, but it just makes sense to go to the smaller locations now. I appreciate these stores a lot more than I once did. I'll be back.”
“I go here often. It has a small hardware store feel because the employees are knowledgeable and helpful, but is pretty large for a small hardware store once you realize there are two upstairs sections.”
“Walter and Cedric were awesome. They call to let me know when they will be arriving and was on time. They saw that I was having some difficulty moving things out of my old refrigerator and took care of that for me. Totally wish that more people can be like them. Very hands on. Thank you ,thank you”
“The absolute best customer service and the friendliest staff. Very down to earth, extremely knowledgeable, and genuinely seems to love what they do. The best location I’ve been to so far. Keep up the amazing job!”
6:30AM - 5PM
1031 N Cicero Ave, Chicago
Hardware Stores
“Amazing place! Treated Eric from victory amazing! I highly recommend this place!! Very professional and polite guys that listen and truly care! This company is victory style !!!!”
“Very country feel. Online items available after calling to check they were assembled yet. Very nice atmosphere and great value for price paid. Ego weed eater is absolutely awesome!”
“Love this place. For the most part everyone is helpful and most are friendly lol. I hear a lot of people nicknamed the store; CRAPPY BEAVER! But I don't think it's CRAPPY at ALL!”
7:30AM - 8PM
8330 W Lawrence Ave, Norridge
Hardware Stores
“I recently needed a handyman service to fix my front and back storm doors. There were issues with both doors that other handymen weren’t able to fix. Manny came out and identified the problems right away. He was able to get both doors back in working order quickly and efficiently!
Manny was knowledgeable and customer service oriented. He did a great job repairing both doors. I was very happy with the results. I would hope to use him in the future if I have additional handyman needs.
I give him 5 stars!”
“Helpful, knowledgable, and genuine people. A good selection of typical things you'd look for in a neighborhood hardware store. The lumber selection is pretty good, too, and the cuts they do (for a fee) are substantially better than big box stores. If they don't have something, folks I've talked to are more than happy to refer you to another local store that might help. My go-to for all hardware and projects.”
“It's great to have a place to go for your hardware needs . paint,caulk,plumbing, electrical, nuts,bolts,yard, and garden, you name it! They have it ! On top of that they have knowable employees eger to help.”
“I went nuts for Yu’s bolts!Screws actually, but I liked the wording better. Seriously, walked out of here for less than $5, and I know I would have spent twice as much getting a few masonry screws and washers at the box stores.”
“Awesome, friendly, helpful service! The prices of merchandise is reasonable and it's easy to find what you're looking for here. The store is clean and organized.”
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“I always stop here first.
When we moved to the area about 10 years ago and I needed to ream out the threads on an old hot water heater drain. I tried a bunch of options but ultimately went to Ace to get a 1/2” tap. I asked for help, they quickly showed me that part, but when I hesitated ($50) they asked what I needed it for. I told them it was only to clean out some threads and I’d probably never use it again. He told me to wait right there and he came back with the tap from their own toolbox. “Just bring it back”. Wait, so you’ll lose the $50 sale and trust me to bring this back? Amazing and a shining example of what we should all support by keeping our business with local, family owned shops.
They will forever be my first stop.
While it’s impossible for them to have everything, the selection is broad and they carry most of what you’ll need.
Thanks guys! We appreciate you.”