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February 2024 by Carly Valencia
Amazing place, they helped my Lio to get better, they explained us everything about the process and Lio’s disease. We had a Great experience and I am grateful with them for taking care of Lio.
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December 2023 by CVW
What is happening? I was just called by the manager of Arbor Animal Hospital that my dog’s appointment would have to be cancelled.Ten minutes earlier, I was offered three different days this week for my sick dog to be seen. I agreed on the earliest one, which was today at 3pm. I was told to leave a $69 deposit for him to be seen, which I paid. Now, not only do they have no room for him today, but the other two days are not available either.What is the deposit for? Where is the professionalism? I still can’t believe it.
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October 2023 by Anna Holmes
We normally bring our pup here for the vet but recently tried the grooming. They did a perfect job and the price was unbelievable! It was a great deal!
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August 2023 by Muj_A_Lago
As you can see in the other reviews, Dr. Susan Dowd is an extremely rude person. This place is overpriced and will do anything and everything to pad the final bill. Due to the miscommunications, constantly having to call to see if the prescription my dog needs very badly are ready and the severe rude behavior I finally had to go with another veterinary clinic. Only reason I'm giving two stars is because they are actually capable of being a good clinic they just need to work on their customer service skills and follow up on their patients. I shouldn't have to chase you down for the prescriptions my dog needs to live nor do I need a phone call to be scolded like a teenager when all I'm trying to do is make sure my puppy gets the treatment she needs to live.
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November 2022 by Gail Brzezicki
Everyone was so kind. I wish I had come to you for Oliver's care. Would definitely recommend ?⬛
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August 2022 by Matthew Koerber
Overpriced and very limited hours. Took a week and a half extra to give results. The doctor switched for an upcoming appointment- no consideration for continuity of care. Staff rude on the phone and overly eager to charge a deposit for care. I’ve been dealing with vets for 20 years plus this was the worst by far.
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August 2022 by Jasmine Hitt
I was doggie sitting and had no idea what to do. The dog was bleeding. They gave us pain & antibiotics. Very friendly staff, very professional! These are b4 & after pics!
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May 2022 by Poor Guy's Garage
Only a few visits so far and my only complaint is the mask rule. You no longer have to wear a mask on an airplane or train but still have to here. Other than that, I don't have any complaints so far. I've definitely gotten better results with my dog here versus other animal hospitals in the area. They are fairly priced for exams but I have not gone for much else yet. I'm happy they let you go into the examination room with your pets unlike other animal hospitals in the area. I have more visits planned so I will update as I have more experiences.
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April 2022 by Veronica M.
Very attentive to my husky and I. Provided an overview on what they were going to do for my husky's exam. First class service. The best for my husky!
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April 2022 by Kornelia Fudala-Kurowski
Dr. Dowd saved my husband's beloved golden retriever during a surgical emergency. Because of her, I have the the loveliest doggy daughter! Dr. Dowd and her colleagues are capable and honest. The support staff are kind and responsive. I especially thank Ms. Sarah for her help and consideration during pet emergencies. Our doggies and human family are thankful for Arbor Animal Hospital's expertise and care!
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December 2021 by Rama L
Switched from another vet after questionable service, but Arbor has been great. My pup is in great hands.
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November 2021 by Dama E-M
I took my beautiful cockapoo here and they were very nice and helpful. I called the doctor to ask a few questions after and received the answers the same day. Thank you
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November 2021 by Christine K.
I haven't been here but was looking for a second opinion for my dog's mystery illness and they we're super nice in scheduling and I REALLY appreciated the honesty that they weren't going to be able to help in a reasonable time table but they still gave recommendations for other locations in the area that might have more availability.
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July 2021 by Brig
We have been taking our dog here for 3 years. They are very good at getting you in for a same day appointment if it’s an emergency. Everyone we’ve worked with here has been incredibly knowledgeable, helpful and kind.
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May 2021 by Heather Wagner-Bray
The staff & vets are great! Been going here for years!
