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October 2023 by Rick Poole
Great quality and originality. Streitzal is awesome! Can't wait for you to come back to Belleville at Christmas.
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May 2023 by Stefanie Reponen
Delicious, quick shipping!Have never been disappointed by Oma Gisi in a dozen years or so.
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April 2023 by Sherry Wright
My husband thought it was something from Walmart, the box said Walmart, so it sat on the counter all night instead of going in the freezer for Easter. Better packaging would be appreciated. Very tasty pastries.
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April 2023 by Debra Uri
I ordered a Sacher Torte for my husbands birthday last September as that is his favorite dessert. He has had the original Sacher Torte from the Sacher Hotel in Vienna as he is from Austria and he said Oma Gisi's was 100% the real deal....yes he loved it! We bragged so much on it that his collegue wanted to try one so we had one ordered for him as a surprise. We then had to ask to postpone that order due to the collegue being on holiday. Well, here we are now 4 weeks later and no Sacher Torte has shipped, only update saying a label as been created but no further info, no response from the chat and emails sent and never anyone answering the phone. This is not good business after such a great previous experience and an $84 surprise that now we are embarassed by and the surprise ruined. Still waiting to hear back or even offer a compensation or refund, yet nothing!!!
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March 2023 by Charles Watkinson
I was so grateful to the hard work you put into ensuring the cake arrived for our daughter's birthday, even during a winter storm. It arrived exactly on time and was absolutely delicious.
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March 2023 by Corina Grieger
It was awesome and was in perfect shape. It is packed very carefully and was intact when it came. It tasted perfect and I will order again.
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March 2023 by Cindy Luttkus
Every cookie was very, very delicious! They taste just like Germany! You must try…. You won’t be disappointed
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March 2023 by Cathy Wallach
Wanted a traditional German strudel delivered for Valentines Day. It came on time and in perfect condition. Sales people were super helpful as well. Thanks!
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February 2023 by FLASHY OTTB
I placed an order December 7, 2022. It was never shipped. I have left several voicemail messages and emails with no response. They did take the money out of my account with no problem of course. Order with caution.
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February 2023 by Sabine Marcotte
Your Products are the BEST!!! I love your Cookies and most of all your "Granat Splitter". It takes a while to get from your Bakery to Myrtle Beach, SC but it is always worth the wait!!!! I have ordered twice now und es schmeckt immer herrlich !!!! Das naechste Mal bestelle ich Kuchen!!!!! Vielen Dank .
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February 2023 by Cameron Warner
Ordered for my brothers birthday more than three weeks in advance. I understood it would take some time to ship, no big deal. As of more than three weeks later, without so much as an email. I had emailed today after tons of unanswered phone calls to which they simply cancelled the order without explanation or other contact. Horribly run business that needs to stop selling online if they cannot handle to the work load.
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January 2023 by Jamey Pruitt
We placed an order on 11/15 and were told 2 weeks delay due to the season and volume of orders. We were fine with that. However here it is 2 months later and nothing. Every message we send we get the generic we are not online and nothing else other than the message is deleted. No answer to emails, will not answer the phone no matter the time of day nor return phone calls. Their items are good but this is ridiculous.
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January 2023 by Ronald H. Kohl
NEW EDIT: Heard from Tanji. She has been in the hospital. Hopes to fulfill the order now. I have accepted her offer and have made suggestions.PREVIOUS: Has something happened to Tanja (owner)? I placed two orders for cookies on the 22nd of November. The charge to my credit card was immediate. On the 28th of December someone generated two shipping labels with UPS, but the labels have never been used. No cookies have been received and all attempts at communication with a human (chat, online form, direct email, telephone) have failed and I am having to contest the charges. This is very strange as I communicated fully with Tanja by email just a few weeks before these two orders were placed concerning a very successful order fulfillment. I am a longtime fan.
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January 2023 by The Crafty Witch
I had placed an order decent size order over $100 from this bakery that I was told was pretty decent. I thought let me support a family/small owned business for the holidays instead of buying from a big box store. I even purchased a bit before the holiday cut off period. Ended up reaching out because it was now a month later and they had still not sent my order. They didn't even ask or offer to make it right. I sent an email and they didn't even reply. I just recieved a notification that it was canceled later on in the day.
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January 2023 by Joan Bozich
My German cheesecake was packaged and sent to me withgreat care. So very delicious and tasty. Will definitely orderagain.
