Hand & Stone is a top-quality spa that offers massage and facial services at affordable prices. The business aims to make the benefits of massage and skincare accessible to more people, providing a relaxing and affordable luxury experience. The spa has extended hours and is open seven days a week, making it easy for busy clients to visit and rejuvenate their mind and body whenever needed. Customers often praise the skilled massage therapists, like Elliott, who customize treatments to meet individual needs and concerns. The facials, such as the one provided by Jazmin, are described as wonderful, professional, and relaxing, leaving clients satisfied and eager to return. The welcoming staff, including front desk girls, service providers, and the manager, Carla, create a warm atmosphere that makes guests feel at ease. Many visitors find the spa to be a peaceful escape from work, noting the professionalism and efficiency of the team. While some minor scheduling issues are mentioned, the overall experience at Hand & Stone is characterized by high-quality, personalized care in a calming spa environment.