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November 2023 by Michael Peters
Bought flowers for an 85th birthday for a dear friend. She was blown away by the flowers as well as the delivery person presenting them to her on one knee while singing "Happy Birthday " Truly special!! Thank you!
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September 2023 by Darrel G.
Great selection! Easy on-line experience! My selection was exactly as it was pictured. On-line status updates and delivery notice much appreciated. My Aunt, a beautiful lady, LOVED the African Violets! Brightened her day and spirits! Mission accomplished - Thank you Busse & Rieck!
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August 2023 by Haley Shade
I ordered flowers for my mom for her Birthday. Being 3 hours away, it’s difficult to be there in person but the staff at Busse and Rieck helped us brighten her day from afar! Thank you for being so accommodating!
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July 2023 by K Cro
Always as pictured and a little extra. They don’t disappoint. Beautiful every time.
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July 2023 by Madalene Rodenbarger
I ordered a memorial bench and flowers for a dear family member as a memory to his wife. Busse & Rieck Flowers and gifts went above and beyond in customer service and detail!! I will definitely use them again! Thank you so much!
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June 2023 by Karina
If I could give this store a 0 star review I would. I ordered a handheld fresh flower bouquet for my daughter's quinceañera (15th bday) and when I ordered, I was told for a bouquet with 3 roses (plus filler) it would be around sixty some $$ I asked if they had a 3 rose bouquet or a picture for reference and they said no. So I thought it might be too few roses so I decided to order a 6 rose bouquet to which they would add filler to make it look full for a total of $87. I gave them a picture of my daughter's artificial bouquet and the dress she would be wearing so they could match it as close as possible. Here are a few pictures of what they gave my husband when he went to pick it up. Most of the flowers had spots that were wilting, and they added green flowers, when there was no green on my daughter's dress nor on her artificial flower bouquet, and I think they could have done better putting it together, the flowers were uneven and the way the stems were wrapped did not look good to me. This bouquet was so small, if this is worth $87 I'd hate to see what the sixty some $$ bouquet would look like. I have ordered bouquets from another store on 2 previous occasions and what they gave me was twice as big for a much lower price, only reason I didn't go to that flower shop was because it closed down.
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May 2023 by B B
The flowers I ordered only had a few Tulips and the balloon was not inflated. Very disappointed.
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April 2023 by David Massey
I stopped through 2 weeks ago on way back to Dwight. Spent over $80, and the young lady in late afternoon at register was in her phone, chatting with another gal, and was rude when I asked her if she minded cutting the price tags off, as I was delivering a gift. “Ugh, yeah I guess” isn’t superior service. Won’t be back.
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April 2023 by Always Hustlin (Always Hustlin)
Looking for the best looking flowers for my mommy:(
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April 2023 by Marc F.
We had a death in our family and I have been working with Cindy at Busse & Rieck remotely from Los Angeles to send items in honor of our family member. The level of customer service was incredible, so caring and the attention to detail was amazing. Her willingness to send pictures and options, her patience, her upbeat attitude, this is old school customer care, which is rare these days! This is the best customer service experience that I have had in over a decade. Above and beyond! I will use Busse & Rieck again for sure! Thank you, Cindy for going the extra mile to take care of our order! I truly appreciate you and all that you did. And thank you as well for the delivery confirmation today. Awesome customer service!
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February 2023 by Eric Blake
The flowers were beautiful, my wife loved them. The staff was extremely friendly and helpful
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February 2023 by Katrina Griffith
I was very impressed with the service that I received from Busse and Rieck, I called very close to closing time for a plant arrangement for a funeral the next morning and they were able to make it happen!The young woman who helped me sent me a picture of the arrangement for me to approve and went so far as to enlist the help of her father to make sure the arrangement was delivered to the church for the service.That is what I call personal service!!
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December 2022 by hannavas2327
I called at 4:50 on Friday night and they delivered a beautiful piece to my boyfriends mother by 11am the next day. It was beautiful and the woman who took my order was so wonderful.
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December 2022 by Cori h
Ordered a Christmas arrangement for a friend and had it delivered to her work! It was delivered within a day of ordering, on time! It was absolutely gorgeous.
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December 2022 by Patsy Lou
Very disappointed with the arrangement. Nothing like the picture. Don't order Artist Design. Didn't realize that means they can do whatever and not even close to what was shown.
