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9:30AM - 6PM
953 IL-83, Elmhurst
Truck Rentals
“Absolutely delighted with the exceptional service provided by Tatianna, the store manager. Her professionalism, warmth, and dedication truly set the standard for customer experience. Tatianna's knowledge of the products and her willingness to go above and beyond to assist customers make every visit a pleasure. Highly recommend this store, thanks to Tatianna's outstanding leadership!”
“The customer service was excellent, but the storage lock had to be adjusted and flat bed need to fix the wheels on the flatbed need immediate attention. Other then that she was very helpful.”
“This was a great facility! So clean as well as appearing to be somewhat newly constructed. The manager was so helpful especially upon emptying out the unit. She credited us February's monthly fee in that we vacated by Feb 20. Also front desk person Roberto is INCREDIBLE! He's so kind, patient and knowledgeable!!!! Highly recommend!!”
“The employees here are amazing! I was so lost and confused as to where my unit was on my first visit, but the gentleman there helped me out so much. He walked me to my unit and explained every little detail so that I wouldn’t be so intimidated by such a big space. Thanks again!”
“Mr.Jesus look Out on Me & The Company I Drive for which is TMS/ MANAS EXPRESS..I WANTED TO SAY THANK YOU JESUS FOR YOUR NICE WORDS & WORK . ALFRED HAYNES”
10AM - 5PM
9159 S Harlem Ave, Bridgeview
Truck Rentals
“Bought the van year ago, I'm in the flooring business and planning to buy another one so will visit that place soon. Good price, honest guy. Highly recommending!!”
“This Place is great. In and out quickly. All the employees know what they are doing and the make it easy for you to do your job. They work quickly and the helpful. The parking lot is big. Easy to pick up and drop off. This place is also easy to get to from the I55.”
“Carlee and Nicole are amazing! We recently purchased two 16 ft box trucks to deliver our recycled auto parts and Carlee and Nicole helped us select low mileage/late model trucks. From start to finish, the process was seamless and efficient. Communication was top notch! Most importantly, our drivers are so happy to be driving such quality vehicles!”
“The manager Aviv was very courteous and willing to accommodate our circumstances. The prices were fair and the trucks were in good condition. I recommend this location for any moving needs!”
10:30AM - 8:30PM
3847 W Roosevelt Rd, Chicago
Truck Rentals
“Just got my U-Haul truck from them and they have some nice furniture in their store and the service was amazing. I recommend you guys to go there. Talk to moe he the man”
7:30AM - 5PM
633 IL-83, Elmhurst
Truck Rentals
“The lady that works there is probably the ONLY reason I actually come to this location!!She's a JOY to talk with and always make sure my reservation/trip is top notch.I can't believe I forgot her name :( but she works in the mornings and is always there when I pick up a truck when moving our Film equipment.Great customer service!!AKA-Sonya”
“Extremely helpful and polite.The other location to return the truck was a lot without any body there and the online return service was not working. I wanted to make sure I was able to return the dolly and mats without getting charged. I called this office and the staff said come on over. I returned it without a hitch. Uhaul was going to charge me an extra day but the staff was able to override and fix it for me. I recommend.”
“The storage is inside they also have climate control it's cheaper than public storage and Public Storage went up on my storage $30 so I moved $19.95 for the truck plus first month rent is free they are also hiring”
“Customer service has a new name and it's Andres. nice to see that there are still people who actually care about making the customer experience a pleasant one. Andres, the gentleman who was working on the day of our pick up of truck, was VERY helpful, knowledgeable and genuinely cared about making sure that all our questions were answered,We had also reserved a storage unit on line. Because of a clerical error on part, we had a mistakenly requested a second floor mezzanine storage unit. Andres quickly checked computer, found an alternate storage unit, for a slightly higher monthly price, and switched it out; Quick, easy no fuss. We are very happy.Give this guy a raise! or a Bonus!. Excellent customer service....Nick L.”
“I have mixed emotions about the employees at this particular uhaul. Making up their own policies about local truck rentals. Most of the trucks on the lot are damaged so make sure you take pics of every.. every detail. I do like the drop off. It's easier when you have them on the phone going through everything.”
Open 24 hours
11901 South Pulaski Road, Alsip
Truck Rentals
“Has all the great amenities of a hood gas station but in the burbs ? I always go here for everything from cigarettes, snacks, gas to playing the Lotto & gaming machines in back. Plus the staff are awesome. ????”
“U-Haul can be confusing and difficult to reach by phone, but Mark at 131st and Southwest Hwy made sure we had our truck and even came out to meet us on Sunday, because he knew we were concerned about using the phone app. I know that they are the largest U-Haul agent in our area and I would highly recommend using them over a gas station or other business that has U-Haul as a side business. Great job!”
“Montana is so good at the installation of the hitches! He was professional and efficient! There was another car in front of me and he got both hitches installed within 3 hours!The customer service lady Nancy at this location was amazing too! She got me a chair to sit while I waited. There was free wifi and I got some work done.It was cool because they have CCTV and you can watch the installation process in the office if you’re curious.They have so many hitch receivers on the shelf for all kinds of vehicles!Get your hitch installed here! It’s worth the drive to work with Montana and Nancy!”
“The service was great - everyone was so professional, efficient, helpful, and kind. That’s so rare to find these days! I was blown away. Jim and Will were especially great, as was the female I spoke to over the phone, who answered all my questions with care and kindness. The vehicle also was great and reliable, not to mention half the total price I would have had to pay at uhaul! (The compact cargo van was a great option for what we needed and saved us a lot of money). Because of how great everything and everyone was at this location, I will absolutely be coming back! This business is clearly run very well and whatever they’re doing, they’re doing it right.”
“Knowledgeable people! Great Service!Easy Truck route:I-294 NorthExit # 17 (US 12 // US 20 // 95th Street)Turn Right at light onto (95th Street)Take 2nd Right Exit onto (IL 43 North)Turn Left onto (79th Street)Turn Right onto (South 78th Avenue)Immediate Right onto (Frontage Road)Goto end and Turn Left into lot.”
“Absolutely best place to rent from. Multiple time customer. Will be back and will recommend!It’s great because they are local very accommodating and customer service is elite in comparison to a lot of U-Haul places.”
“Penske Truck Rental is a provider of rental trucks for personal and commercial use. It offers a variety of truck sizes and types, including cargo vans, 12 to 26-foot trucks, and tractor-trailers. Customers can rent Penske trucks for moving homes, transporting goods, or any other transportation needs. The company has a wide network of convenient locations throughout North America and offers competitive pricing, flexible rental periods, and additional services such as towing equipment and packing supplies. Penske Truck Rental is a subsidiary of Penske Corporation, a global transportation services company”
“Ok, to start with, I did not rent any trucks or vehicles with U-Haul. I brought my car here to have a hitch installed. Clarence was the man who assisted me. Clarence would call me to clear up questions or to attempt to get my vehicle in earlier than my scheduled time. The only problem I had here was tryin to call Clarence back, the U-Haul phone system always forwarded the call to a centralized U-Haul call center....so that was a little frustrating. BUT, Clarence kept me up to date as to the progress of my install and then he installed the unit in the anticipated time - 2 hours. The job was done neatly, on time and he and the staff at the building were all very courteous. Nice job Clarence, thanks.”
“Honest helpfulness , nice people. In a pinch from out of state visiting fam and recieved straightforward professional service. Saved their info in case ever needed again, I'll go to em.”
“Outstanding UHaul location; I go 20 minutes out of my way from the terrible ones closer to me. Bryan, Luna, Alesia, Maria, Wendy, Tyler, and Alecia (apologies for any misspellings; I didn't even remember Bryan's name the second time due, I would "say" mainly, to cognitive load) were tremendously warm, welcoming, kind, helpful, and understanding. If you're going to go to a UHaul anywhere near here, pick this one.”
“Just a few computer glitches, but otherwise everything was great. Clean drive able 10 foot truck. Get there early if you don't have a reservation to make sure you get a truck. Better yet, reserve one”
“I wanted to recommend this location for all of your UHaul needs. The manager there is friendly, kind and helpful. I had a great experience and would use this location again.”
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“Very good customer service from office , APU Perry took very good care of me with my no heat issues , he show me how to work and explain to me , thanks I’ll be back for more service when needed”