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December 2023 by Rick Dobczyk
We went to return Christmas gifts here and we had at least 6 or 7 of them to return. For some of them we had the labels printed out, but we were missing a few others. The young woman assisting us couldn't have been more gracious and patient, even as the line started to accumulate behind us, she remained kind and pleasant. Frankly, I was shocked, but super impressed as well. Not one eye roll, grimace of frustration, or change in her tone, just extremely calm and helpful. Wish we had more people like this in our world. Best treatment as a customer that I've received in a long time.
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December 2023 by Patricia Weiner
The line was wrapped around the store,but the 2 people working the counter knew what they were doing. They were very nice and knowledgeable about the products and services they provide.
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December 2023 by Tracey Gentile
At a time when things can be hectic and busy the 3 ladies at The UPS Store this evening were polite efficient and quick! I was worried when I got in the long line but man they killed it!!!!
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December 2023 by Jim N
Great place to do business. Workers are knowledgeable and extremely efficient. Can’t ask for more!
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December 2023 by Nick Wilkes (BlxckSoL)
My go to place for Amazon returns due to the convenience and helpful staff
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October 2023 by Jessica Bergin (Jesse)
Price is more reasonable than other places and everything gets delivered without damage
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October 2023 by Matt Brod
Great service, always, and I've been going here for years. I consistently find friendly & helpful associates to assist me in my many packing, shipping, & printing needs. Not all UPS stores are created equally, but this one does a GREAT job. Thanks!
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October 2023 by nolan maginel
They don't know how to properly fill out forms for international shipping, and I don't blame the associate that helped me. Management should be there if their associates dont know all the in's and out's of the job. Also they say that they are open Sundays at 10am, but after multiple calls through out the day all i got was their voicemale stating they were closed and even stated their "open hours".To the management team, train your associates or be there, and also change your closed voice recording with the proper times and also reach out to Google and have your schedule corrected.
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September 2023 by annette leck
Employees always helpful. Can’t say enough about them. They’re great people.
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July 2023 by Dino Bambino
My favorite part of UPS delivering my items is when I finally receive the item and it's mangled. And it doesn't matter if I complain about it because UPS does not hold their employees accountable for damages to customers items. Inept company
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June 2023 by A S.
went to this place for years thought it was great. all I needed to do was return some batteries I bought off the Internet I didn't need. person behind counter started asking me what's inside. so I respond with the answer. she asked same question over ten times then accuses me of being rude. I only answered lithium ion batteries. labeled it correctly as the business and law states. she falsely claimed I was rude and CALLS COPS ON ME FOR ANSWERING HER QUESTION. IFixit requires returns have proper labels and are shipped ground. I followed THE LAW. CHECK ANY COMPANY RETURN POLICY REGARDING BATTERIES. POST OFFICE TOOK MY PACKAGE AND DID NOT ASK FOR ONE PENNY. ????? rude behavior to me false accusation and police for what? never having to pay anything in the first place. followed the law. this place is rude and false. no one else had issues with me. these people start issues where there are none.
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April 2023 by joy ronald
The staff are very professional, helpful, patient,kind. Greta is so knowledgeable! There isn't a problem she can't fix. I have always been welcomed with a smile and what can do for you. This up s store is very lucky to have such a person taking care of everyone's ups problems and questions and so are we
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March 2023 by Nick Lennon
Maybe have more than 1 person working at 5:30 on a weeknight. No one wants to stand in line for an hour at that time.
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January 2023 by G A.
I love this UPS store. I always know they're gonna get the job done with all Mr Amazon returns. The lady working today was so sweet and made me smile with her kindness. Thank you for working hard
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November 2022 by Jose L. Garcia
Stay away from this store, they seem to be way overpriced than everything else, took a package they wanted $300 to ship, I took the same package to a FedEx store, shipped for $40.(In response to the reply below) no, that was the cheaper option your manager gave me, when the employee measured the box and was about to give me a price, the manager came over and re-measure, but she took diagonal measurements, top, bottom, etc etc, took out her graphing calculator did some weird math and came out with $300 cheaper option