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November 2023 by Ricky Irakoski
WORST SHOP!Same lies all over again for 2 weeks straight!always the reason is :WE ORDERED the WRONG PART! Blah blah...as usual!Last time it was the same thing and all of our trucks are stuck there for weeks, months!Worst location!Never again!AVOID!
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November 2023 by greg clemmons
This was the worst experience place I ever had to go. They told me they had the part when I brought the truck in on a Friday they put the truck in a bay on Saturday and then they say they do not have the part we would have to order it it would. Should be here by Wednesday .Wednesday come no call no communication about the part so I check it myself only to find out that the part won’t be in till Friday the part come in Friday then they tell me they’re waiting on the bay may not get to it till Monday I have to explain to them. I’ve been waiting since last Friday I shouldn’t have to wait to money to put a part on when I was here before some of the people already there .they never communicated with me about anything or what’s going on with my truck not 1 time did they call text or email me as I’m paying for a hotel each night waiting on them to fix it and then when it’s finally done I still do not get a call at 2:30 on Saturday. I walk over to check on it and he say oh it’s done and they close at three so be prepared to wait if you come here, communication not going to happenyou just have to keep going and calling yourself to get update
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November 2023 by C
Don day shift he always in bad mood and mean to customers. The lady no complaints always great. The afternoon shift parts never answered sat on the phone 45 mins for them to pick up to hang up. Then called back sending me straight to voicemail so I called service. They transferred me said the guy wasn’t doing anything and sat there 17 more mins yah I will just order part in from somewhere else. ?
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October 2023 by Randall Tubb
These folks know what they're doing. They are friendly and thorough.
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August 2023 by Jeff Dyashuk
Thank you for your work and to cover our needs and understand our situation. Great team in this place.
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June 2023 by Alexander Mironovich
Eric is a great salesman in the evening parts department, he helped me find what I need with great prices. I would definitely recommend coming here for parts.
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May 2023 by Kaybee Dineo
This call for celebration, I put it upon myself to celebrate and dance endlessly with profound happiness to appreciate Mrs Elizabeth Bays for the great job done. I started trading with her and watched my profits grows on a daily basis with her amazing skills And good brokerage, I made a withdrawal without being charged a fee. I'm really indebted and Grateful for your good work and service Whatsapp: +1(609)701-2234 Email:
[email protected] Facebook: Elizabeth Bays
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March 2023 by Риза Тулеуханов
1000% non-professionals work in this service! pay attention to all reviews before you address them. cheaters!!!
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February 2023 by Freddie Ray
Very very helpful in repair of my truck.
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December 2022 by Sasquash Aka Bigfoot
The reviews don't exaggerate, 10 minutes waiting for parts to answer, the system forwarded me yo a survey were i reviewed 1 for the worse. And don't ask me to call back, don't have time to call back for an hour for excuses. Rush is the worse and they are all over Chicagoland.
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December 2022 by Gary S
The reviews don't exaggerate, 10 minutes waiting for parts to answer, the system forwarded me yo a survey were i reviewed 1 for the worse. And don't ask me to call back, don't have time to call back for an hour for excuses. Rush is the worse and they are all over Chicagoland.
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November 2022 by Erbol Sovetov
In the parts sales department work one gentleman he is grayzy asking about parts he don't answered
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October 2022 by Zilvinas Liunas
Waited on phone couple times for 20 min for them to pick up a phone to order parts. After 20 min waits they just drop call and send you to survey line. Terrible service
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September 2022 by Henry Shelton
Im usually not the type to write reviews but the customer service here was terrible. Im going to be as detailed as possible. First off i bring my truck to get a brake line replaced. In what world does it take 4-6 hours to replace a brake line??? they tried to charge me $1000 and some change to change "A" brake line. They charge $172 an hour and believe me they will try to milk every ounce of it too. Took my truck to another shop and got it replaced with parts for $300. And im not done yet. They charged me $500 to diagnose another issue i had and tried to charge an extra $700 for a diagnosis within a diagnosis. Imagine taking your chevy to a chevy dealership and they tell you $200 to diagnose it which is fine, then they say "oh we cant find the issue so we have to do another test which is $700. Dude the diagnostic should fully cover that issue. And they even charge you $45 to hook up the check engine light machine...and my check engine light wasnt even on when i brung it to him. I WOULDNT REFER THEM TO MY WORST ENEMY. WHAT A JOKE
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September 2022 by David Hickman
Picked up a truck for werner and they were very nice and helpful
