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March 2024 by Victor Grande
Customer service was great . The ladies that work there were very kind and helped me to get exactly what I was looking for I was looking for a promise ring. Highly recommend this place!
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March 2024 by Laura Moore
They don't stand by there productsthey won't exchange or return anything if it's one day past 30 days was told they are a franchise so they can't do anything! Previously wanted a charm fixed that broke they wouldn't do anything about that either! Will never buy anything from pandora again not worth it!
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July 2023 by Anna Evans
Turns black
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May 2023 by Claudia Vargas
Excellent service ?
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April 2023 by Tiffany Amber
Bought this ring , have had a lot of issues getting it sized …
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March 2023 by Juan Cortes
Assistant Location Manager refused to swap a larger sized bracelet for a smaller sized bracelet because it was a few days outside of the return policy. Poor business etiquette. Will never return to Joliet Pandora.I ended up going to the Bolingbrook location to get the swap completed. The Bolingbrook Manager was completely understanding of the situation and made the swap.
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March 2023 by Taylor E
Great experience every time I visit!
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January 2023 by Sam Socha
Helpful staff. Nice selection.
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January 2023 by Janet Frigo
The person who handled my “service” was rude and not at all helpful. She clearly did not want to be there. She had long black hair with a bright red streak and extremely long nails that made it look difficult for her to work with the jewelry. She Didn’t seem to want to answer any questions or show me items I inquired about. She certainly doesn’t belong working in customer service and sales.
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December 2022 by Stephanie Umek
My boyfriend got me a heart clasp bracelet for Christmas. But he bought it in October. I’m not entirely sure what their return policy is but the bracelet was too small. They accepted an exchange and I’m so grateful. There was a gentleman helping me and then I think his manager’s name was Desteny V. Thank you both so much!!!
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July 2022 by Chito Gomez
I walked in Pandora last week. To purchase my wife a birthday gift. I was completely lost didn’t know what to get her. But the staff was amazing and very helpful. Special thanks to Elizabeth for helping me out. My wife loved her gift.
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April 2022 by Kathy Sprys
Love all the help they give you!
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December 2021 by Aleta Hunt
The sales rep was nice at this store. I shop Pandora on line and in store a lot and this is one of my favorite locations. They usually have what I am looking for.
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December 2021 by Shirley F
Great people working there!
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August 2021 by Constance Graska
The kid that helped me was fabulous. He was humorous and polite and helpful and did a great job at helping me find the perfect dinosaur charm for my neice. Very nice experience.
