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“Bob was amazing we went to another location yesterday they were so rude and sold us phones we didn't need or could use it was sad the took advantage of my sister Bob was so understanding and helped us with the most amazing patience it was a pleasure and we will be sending family and friends for sure thank you so much and to his helper as well”
“Awesome experience, got the phone I wanted Samsung s21 with 128gigs of space. New client and staying for a long time. Nick thank you for all the help on transfering us over to Cricket!”
“Make sure yall ask for Jaz when yall go to this store she has the best customer service and strategicly takes her time making sure you get everything done that you needed to coming to her store?? ?”
“If you are getting a new phone, and are technologically challenged, like I am, head over to Boost Mobile on Larkin Ave. and ask for Alex. He switched all my info over to my new phone for me (not his job) and even offered to go out and sync my new phone to my car (certainly not his job). I declined his offer to sync it to my car, but that offer was so going above and beyond in the area of customer service! The next day I went back because I needed help with something and Alex fixed it by pushing 2 buttons (embarrassing for me). He told me to enjoy my vacation, which he remembered I was going on from the day before. Alex is a wonderful asset to that store!”
“Went in there to switch from T-Mobile since they were charging me a ridiculous amount of money for one line. Very affordable plans and so far I love the service. Both the sales reps were courteous and attentive.”
“Outstanding customer service at the Boost Mobile store @1350 W Jefferson St in Joliet. IL!!!ALEJANDRA is a courteous, patient, knowledgeable and FLUENTLY BILINGUAL professional who canhelp you upgrade to a 5G Samsung @ a very good price!She activates a new phone w/successful transferral of all contacts, photos...& even guides to become comfortable with the new technology.Phenomenal shopping experience! (I specifically came to this store - even though I live in Chicago)”
8:30AM - 8:30PM
321 Collins St, Joliet
Mobile Phones
“Super great service . Go in and ask for Dariana she was so nice , great customer service , very polite and super helpful. She helped us get the iphone12 for a very great deal. Best boost mobile place around. Thank you Dariana for your great service! ❤️”
“Best sales team member Jonathan great sales service. Excellent service and very helpful I recommend to ask for him only he will help out and set you up correctly.”
“Carlos was very knowledgeable and helpful! He made my store visit pleasant. He listened, recommended and demonstrated the devices that best suited me. I left home as a very happy customer with a brand new iPhone. This location just gained one new loyal customer!”
“after another t-mobile gave us false information & geek squad failed us... not to mention apple is a joke! We found JACK! he was amazing so confident in his advice, helped solve our problem! this man knows his stuff!!! let me tell you! extremely grateful for him! ty ty ty jack!”
“S/o to Juliana. She helped me get my first Apple Watch with ease. I’m happy with the product I bought and I will be back to buy a iPad if she is there. *This is not sponsored*”
“Had the most pleasant experience with John, today! Extremely knowledgeable, kind, and all around fun guy. He made the experience quick and painless! We will definitely come back to this store for all future Verizon issues and purchases. John is the best. John deserves a raise. John is the GOAT!”
“I wanted to thank Olga for her help today.
She was patient and very professional.
She helped me with my new phone and even helped another customer who had a quick question for her.
Thank you for your kindness. You made my day”
“Good Serbian, everything works well, attentive representatives, the price is a little high for my way of living, maybe it's normal, but right now with this situation, well, look for the most economical”
“I recently switched from Xfinity Mobile to Verizon and visited the Verizon store where Jessica assisted us. I can't praise her enough for the exceptional service she provided! The entire process was seamless and easy, thanks to Jessica's expertise and professionalism. She was extremely knowledgeable, patiently answered all our questions, and efficiently set everything up to get us started. Even when faced with some technical challenges, she skillfully handled the troubleshooting and ensured everything was working perfectly. Her dedication truly made our experience outstanding. Highly recommend visiting Jessica at Verizon if you're looking for top-notch customer support!”
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“Today I had THE BEST experience at AT&T with the sales Rep Tony. I wasn't able to purchased the phone I really wanted, and was about to give up and leave the store, when Tony C. came to the rescue and helped me figure out an alternative. He found me a great deal and hooked me up!! Please go to Louis Joliet Mall AT&T and ask for Tony C. He's the absolute best!!!!!!!!!!”