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August 2024 by David Castleberry
Been using this local menards store for many years.
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August 2024 by Jeffrey Turnell
My family bought a house in joliet about 20yrs ago. Since then we have replaced every screw, light fixture, cabinet, appliances, toilets, floors, etc.
Menards has been there for every project. The 11%rebate program has been a gamechanger as well as the great staff at the jefferson st location.
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June 2024 by Gayle Ligammari
Most employees are very helpful. However, Menards needs to instruct cashiers to be helpful and keep their line clean if you are handicap or injured as I was, it causes an embarrassing situation. Luckily those behind who had 3 items max were vvery understanding. I had a large order. The bags were not hung on holders and were alk over the floor. She was very surly, never said a word not even the company line or thank you. I had an injured arm making it worse. I will say fast cashier. Has the next order being rung and coming down while I was still waiting on my card being able to remove. As I said the other customers had few items. I would move over apologize for my proximity and hand them bags I tried to pick up. The seemed sorry for my problems had see me picking up bags from floor. She seemed oblivious. Just kept sending more down belt. A nice man told me he had her as cashier before and did the same to him. As I said, I am grateful for the people behind me. As a store in general Menards needs to be aware of people with different needs. I grab a cart in lot usually so use as walker. But the front entrance has the gate and
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May 2024 by Victor Gutierrez
The service Suck only Joliet we call for help several times never
we call direct to manager never have the help
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May 2024 by Martha Aparicio
I love Menards go to store for anything I need plus if I return things I get my money back on my debit card same day through chase
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May 2024 by Rosalio Rodriguez
Worst experience ever. Went to 5 different associates (all under 21) and got pointed all around the building. In the wrong direction by the way. They pulled out their phones for direction. I could have and did do that but the aisles were confusing. Crazy how they put them on the floor with no knowledge of product placement. A 20 min trip turned into an hour long trip. Home Depot from now on.
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May 2024 by Shakim Grini
General manager put 5 $ on gas propan services fee
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May 2024 by Kimberly Austin
I’m very disappointed. We rented a truck from this Menards and there was an issue with our product being in stock after they told us it was ready for pickup. We ended up switching to a different color since we already had the truck rented but it took 50 minutes to accomplish all of that so we went to customer service and explained the situation. They wrote on our ticket to take an hour off when we returned the truck since it was not our fault the item wasn’t in stock, it was the stores fault. They charged us the overage anyway. Very shady and unprofessional. I will never rent a truck from here again.
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May 2024 by Julisa Cano
I did not notice the plunge didn’t have a tag on it, but for Joselin was a struggle. She got kinda mad/frustrated for it, then she stared saying bad words. I apologise for being an inconvenient for Joselin today.
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April 2024 by Héctor Mata
My favorite material store.
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April 2024 by Joseph Sasso
1 open cash register with 10 people waiting in line on a Saturday at 8:40pm. Terrible service
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March 2024 by Klean Toof
Horrible management.... Plain and simple... I rarely give negative reviews.. but management here ??
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February 2024 by JRGAMER
Excellent place and very good service, many cashiers also speak Spanish, highly recommended
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January 2024 by Adrian Roman
Cashier's are very rude, workers at front desk are not the customer friendly type, I think the should be train a little better on customer service.On the other hand Employees working at the shelf's areas are very helpful all the time
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January 2024 by Mary Schmidt
Great selection of huge variety of items. Usually has 11% rebate offer which earns you money to spend at Menards. Store always clean, well stocked, and organized.