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December 2023 by James Herbert
The owner was very unprofessional, rude, aggressive, and dramatic. I just went in there to get some pre work done and to confirm the appropriate documentation required. The owner got mad at me and cussed me out because I called her out for cutting me off during our conversation (which occurred multiple times) , and she did the same with the 3rd party on the phone. I went to apologize to the person on the phone and that’s when the owner started dropping F bombs and boasting about how she owns the place, etc. etc. The experience left me feeling uncomfortable, confused, and worried for my own safety. I got out of there asap as the owner made her way back behind the counter. Someone needs to tell her it’s 2023, not 1923.
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May 2023 by Wendy Ribolzi
This location is great! Quick service , friendly staff! Quick one stop shop for stamps and mail pickup !
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October 2022 by EL 444
The manager with red hair was so helpful this morning and really went out of her way to make sure I got what I needed print wise and mailing. She was so polite and professional…and kind! A rarity these days.
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September 2022 by Alejandro Mendoza
I've had issues twice now. First time I had something notorized for sons passport and they didn't date theyre part. Had to find out in passport that it wasn't valid and I need another notarized paper. Keep in mind I needed the passport for an emergency out of the country and this caused the passport to be delayed causing me to delay my trip. I went to UPS for that in stead where it was done right. Second time I went in for a box because I'm returning something. I told them I had an item that measures 8x4x3 and need a box for it. They recomend a 6x6x6 box totally ignoring the measurements. Instead of turning around and looking at the other box sizes she gets snappy and tells me to just bring in my box instead. I did the Same thing I did last time and just went to ups for the box because no way in hell am i going there again. That was the last straw and the last oppurtunity I give them to earn my buisness.this business made me loose money and my time but I still went back to try to use them so they can just mess that up too.
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August 2022 by Pure Prairie Organics
Very convenient and nice people working here.
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April 2022 by CT C
Came in for Fingerprints today and Noemi was super fast and efficient.Thank you!
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March 2022 by Sam noneya
Just spoke to a young lady at the store, she was very nice as I was having an issue printing my shipping label. She gave me an email address to send the label to, and said no problem we can do that for you. Would highly recommend
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February 2022 by Neibhor
Horrible shipped 2 packages lady scanned both of them same tracking number manually , now No way to track package
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January 2022 by Debbie M.
I had to come to the store for their fingerprinting service. Naomi and the other staff member were so pleasant to do business with. They were both so kind, friendly, welcoming and eager to help me. Naomi took care of my service and was very professional and prompt. I wasn't in the store very long, but for the short time I was there I couldn't help but notice the excellent service they were providing their customers. They were truly eager to please and willing to go above and beyond to keep their customers happy. It's so nice to deal with a company that provides such excellent service. I definitely won't mind coming back to this location.
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January 2022 by Laura Morales
Funny how employees are adding comments about how great this place is. Naomi should not be in customer service.
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December 2021 by Brian Papesh
If I could give them zero stars, I would. I mailed three Presidential memorial certificates thru them. All were labeled incorrectly. When I ask for their help in getting them returned, I was treated very poorly by Naomi the manager. She would not permit me to speak with the owner either. two were lost in the USPS mess, one was delivered locally. Had to request new certs from U.S. Vets service and went to another establishment for shipment. Shocked at the level of treatment I got there, no refund either! Save the headache , go somewhere else.
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November 2021 by Kayla Trujillo
Hours aren’t always consistent and there is always a mark up on stamps. However, you can drop off Fed Ex, UPS and USPS packets here so it is convenient when they’re open.
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April 2021 by Mrs. Gruber
Super helpful, efficient, and friendly service.
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February 2021 by Kate Sievers
I typically love this place. The staff is so helpful and friendly, however, they do not adhere to any kind of safety in regards to Covid. I’ve been in multiple times throughout the pandemic and the employees have never worn a mask. I also witnessed three customers come in while I was there during my most recent visit, and none were wearing masks, nor asked to put one on. I felt very uncomfortable and unsafe there. I wish they would follow guidelines to ensure customer safety, but unfortunately I will not continue to come here because of this.
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January 2021 by Angie K.
Words cannot even begin to express the amount of help and suggestions that we're offered to me from store manager Naomi. While attempting to send a 22x22x22 baby shower gift to San Antonio, I was first quoted over $130 at UPS. I took my box home and re wrapped the gift in a 18x18x22 box. Brought the box back to UPS only to be quoted over $80 this time. Both times the workers just starred at me and offered no other suggestions. Just that it's the size of the box and where it's going, nothing they could do. Fast forward to meeting my lucky star Naomi. After receiving the same over $80 quote, she asked about the contents of my box. She then proceeded to measure my contents and offered a whole new suggestion and box size. Naomi going the extra mile and beyond, allowed me to cut my shipping cost to half. Just by knowing the contents and that it could fit in a 10x10x20. When you're good at your job and concerned about your customers versus just collecting a paycheck, it makes a world of difference. Thank you Naomi for all of your help and knowledge!
