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September 2022 by J Ay
I had faith that this company would fix my pool issue, unfortunately I was wrong! Kenneth took my money and never completed the work. He came out for a leak in my pool. He also tried to tell me I needed several different valves here and there. He started with the skimmer as the issue… he slapped sum epoxy on it and tightened the screws and charged me $200. My pool still was still losing water and he Said he would return the next day, he never showed. He responded via text… he SHOULD be able to return the next afternoon, needless to say, he never returned. He also stopped responding to my text messages! I would have appreciated if the job was not able to be completed then an honest reply would be the professional way to handle things. I DO NOT recommend this company. Kay Jay Pools should not be in business!
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June 2022 by J Betts
I had faith that this company would fix my pool issue, unfortunately I was wrong! Kenneth took my money and never completed the work. He came out for a leak in my pool. He also tried to tell me I needed several different valves here and there. He started with the skimmer as the issue… he slapped sum epoxy on it and tightened the screws and charged me $200. My pool still was still losing water and he Said he would return the next day, he never showed. He responded via text… he SHOULD be able to return the next afternoon, needless to say, he never returned. He also stopped responding to my text messages! I would have appreciated if the job was not able to be completed then an honest reply would be the professional way to handle things. I DO NOT recommend this company. Kay Jay Pools should not be in business!
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September 2021 by Darius Thomas - Curtis
Spectacular service!!! Gentleman came out and got my pool up and running.
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January 2021 by Nancy H.
Very bad! Took our money and ran. Tore our pool apart too. They gave the impression they knew what they were doing but just destroyed our property, promised the moon and then disappeared after they were paid thousands. I should have done more research before giving them the job. Nothing but lies. Anyone know a good attorney?
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November 2020 by Charlie B
Started the work in May, completed in September. Long time to replace a pool liner... Always promising to show up but always ready with an excuse why they can’t. I thought the pain would never end.
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November 2020 by Tim Grinter
Called Kenny for a pump issue and was able to come out right away. He was very professional and had the pump up and running in no time. Very friendly and knowledgeable and price was great.
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July 2020 by Salud C.
These two brothers are thieves they stole just about $6,000 from us and destroyed our pool (so much for trusting some people)we just got our pool fixed by real professionals they had it done in 3 days while Kenny and Robert were going on a month without doing much to our pool besides destroying it we trusted them and they screwed us we are looking for them still so we can press charges ..DO NOT HIRE THESE LIEING THIEVES
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July 2020 by Tracy J.
If you want to loose your money, then hire this thief for your pool. Stole $700 from me. Endless excuses everyday. Won't refund you the money even if they have not finished the job in 6 months. And will still claim to be professional business.
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June 2020 by A. Ortiz
These guys took my mom for a few thousand dollars for her pool repairs and never did the work all they did was whine on how one of the brothers was sick and they couldn't make or now it was too far for them to travel....etc and they never paid back the money. I do know they are based in and or around the Joliet/Plainfield area. Me and my friends are looking. A buddy caught this pic but got caught at a light and lost them.
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June 2020 by Tahir Jaffery
Take your money and burn it or flush it but do not under any circumstances hire these guys. Take all those positive reviews as fake. These guys are the biggest fraud. They will lie and cheat you just like they did to my $600. First of all, they showed up late to my house and kept changing the appointment and based on my conversation with both brother, I presume they were intoxicated. DO NOT HIRE THESE GUYS IF YOU WANT TO GET SOMETHING DONE. There is civil case pending against these guys. If you need more info, you can call Romeoville Police department.