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“Very nice experience I like the set up they have tables to sit at. All staff was extremely helpful and courteous our sales rep Leo did an amazing job getting us all the promotions we qualified for. He was very patient would definitely be my store if I lived in Joliet.”
“I had a great experience here! The employee, Maddox, was very helpful and helped transfer my phone number from Verizon after i was having difficulty! Great place to go to! Highly recommend!”
“Had the most pleasant experience with John, today! Extremely knowledgeable, kind, and all around fun guy. He made the experience quick and painless! We will definitely come back to this store for all future Verizon issues and purchases. John is the best. John deserves a raise. John is the GOAT!”
“Mike at the Joliet store took care of our situation after me being on the phone for hours with a representative. Mike was quick and it only took a few minutes. Great guy”
“Would highly recommend this Verizon store. I made changes to my plan and purchased 2 phones with a Verizon agent over the phone. I then needed to exchange one of the phones. I went to my local Verizon store and they told me to call corporate - then corporate told me I needed to go in store - I was going in circles. I happened upon this Verizon store and they were wonderful. Greeted me upon entering store. Itzel helped me and went above and beyond. Fantastic customer service! She gave me her card and told me I could come back to see her for the next step in my process. I returned to see Itzel but she was not in, so another rep helped me (Isiah, I believe) and he went above and beyond also. Setting up features for me - making what I had to do very easy for me. Felt very confident in his expertise. Customer service at this store is excellent!! Thank you for doing such a great job!”
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“I came in to switch from Verizon to T-Mobile Eva was very good on decisions options on phone in good price range for me and my family will be coming back great costumer service.
Thanks Eva ?”