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April 2024 by Danielle McClendon
Leenan was wonderful she heard our wants and found the perfect ring ☺️ and we have been to 5 other shops before and weren’t able to find anything 10/10 thank you
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March 2024 by Dama Duenas
I had a issue with my ring and Lee was wonderful with helping me fix it. She was so patient and friendly while assisting me.Update 3/16/24I had another issue with the same ring. I was very upset and almost lost hope with them but again Lee assisted us and she was wonderful. She was so patient with me and my requests. She made me feel confident in my jewelry selection.
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March 2024 by Vanitda Thongsithavong
Maria and Bea were amazing!! We came here to get an appraisal and ended up getting our ears pierced. We will keep coming back to this location. Thank you again!!!!
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March 2024 by Ellie Martin
Leenan was so helpful when we dropped my ring for repair, despite the fact that we were a disorganized mess. She did everything she could to help us get an excellent deal, and was so kind throughout the process. Thank you, Leenan! I’m so excited to get my ring back. ?
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March 2024 by acxelalegria
Great service! They have a big selection to chose from. Custom made men's wedding bands. Great warranty. I'd definitely go back.
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March 2024 by Ashley Schultz
Our go to place for jewelry! The staff is super nice and they have a decent selection of jewelry. No issues.
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March 2024 by Jim
We have established a great relationship with Bea. She has been always easy to work with from the beginning to me just dropping off jewelry to get cleaned. If you’re in the market, go and talk to Bea. She will take care of you 10 out of 10.
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March 2024 by Ryland Megyeri
Wasn’t sure what to expect but was greeted by Maria when I walked in. She was nice and helpful, she sized a watch for me which is also free here
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March 2024 by Rob Messina
I ordered a ring on thier store website and the process was very easy. They emailed me when it was time to pick it up and I was in and out of the store very fast for the pick up. All of the sales people there were very friendly and courteous. I highly recommend this place for any jewelry needs you may have.
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March 2024 by Rho rhody
All the staff arendelightful and knowledgeable.. The Jewelers Leory and Maria are efficient and grate at their craft.
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February 2024 by Justin Radford
Great place for jewelry and great staff. Thanks to Leenan Veronica and Maria!!
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February 2024 by Oscar Garcia
Leenan is hands down the best at Helzberg !she was very friendly, courteous & professional!Her Knowledge in jewelry is incredible she help me choose the perfect chain for my pendants that my mother gave me when i was younger. 100% happy with my purchase thank you once again! definitely recommend Helzberg in Joliet to everyone & ask for Leenan!
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February 2024 by Riley Clements
Very good. Will be going back again!
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January 2024 by Leonard D. Brown
Maria took links from a watch I didn’t purchase from the store. She was friendly, courteous, and professional! I’ve purchased gifts from this location (Joliet) and have been 100 percent happy with the sales and service teams!
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January 2024 by Shane Sarathain
I purchased a ring at Helxberg Dimonds in Jolieton 12/09/2023. Price was $1499.00 On sale at christmas time. The sales person female(Maria.S) said there is an additional fifteen percent off or you can get a free Virtual reality headset. I chose the 15% off. Paid for RING to be sized and purchased lifetime warranty for $319.00 Was told ring would be ready in approximately 3 weeks. Upon review of my receipt on day I was picking up the ring I noticed I didn't receive the additional 15% off. Upon arrival of picking up ring I brought this to my sales person's attention. I had mentioned to her that she had offered an additional 15% off. Or a virtual reality headsets correct? She looked at me as if she had never heard of the promotion. She went and talked to her manager or whomever she pretended to talk to and said. No, I'm sorry, sir, you are mistaken. We never offered that as a Promotion, it was either you paid full price of $3000 or Received the virtual reality headset. I said that is not true You know exactly what you said to me. I do believe that you are doing a bait and switch. I left with my purchased ring in a small zip lock bag(not a box)paid in full merchandise. I was extremely frustrated, needless to say. Did not want to cause a scene as It was my wife's birthday. This is why the ring was purchased. I will be calling your store regional manager to have this situation looked at. I would not recommend buying from this location ever again.
