CP Concepts: Exceptional Collision Repair and Customer Service CP Concepts, a trusted name in the Joliet area, has consistently demonstrated exceptional service and workmanship in the field of collision repair. Customers have praised the professionalism and warmth of the staff, including Craig, Tony, and Ashley, who greet each individual with care and attention. The repair process at CP Concepts is marked by transparency and communication. Customers appreciate the detailed estimates provided, as well as the regular updates on the progress of their vehicle's restoration. The quality of the work performed has consistently exceeded expectations, leaving cars looking as good as new. What sets CP Concepts apart is their unwavering commitment to customer satisfaction. They go above and beyond to ensure that each customer's needs are met, whether they are using insurance or not. The staff's attention to detail and pride in their work are evident in the exceptional results achieved. Customers have repeatedly expressed their gratitude for the excellent service and workmanship provided by CP Concepts. From significant dents and scrapes to specialized car treatments, the team at CP Concepts has consistently delivered superior results at fair and reasonable prices. For anyone in need of collision repair or specialized car services, CP Concepts is highly recommended as one of the best options in the Joliet area.
Took a while to get the car back, but overall very hard working staff and they did a dope job on my car. Craig's the best!
February 2022
SUV ended up totaled. But Margaret in the office was the best customer service person I have ever worked with!
September 2021
They worked with my insurance company to get my repairs covered and the rental company. The day I picked up my car they had it beautifully cleaned. I would recommend this company!Service: Body & Trim
