AutoZone Auto Parts on Il Route 59 in Joliet, IL is recognized as a leading retailer of auto parts, offering a wide range of products, including new and remanufactured hard parts, maintenance items, and car accessories. Many customers praise the helpful and professional staff, like Dan and Ben P, who provide excellent customer service. Shoppers report positive experiences, with employees willing to assist with various automotive issues. However, some reviews mention less favorable interactions, noting a lack of engagement from certain staff members. Overall, AutoZone aims to deliver quality service and a good selection of parts, making it a popular choice for auto needs in the area.
Customer service was great. The store was clean and dry inside even though it was raining outside. Easy to find and purchase the items i needed. Also made a return that was very simple.
January 2024
I came late at night in cold weather and Dan replaced my battery without any complaints. I recommend going to this company over any other local competitor. Thanks Dan!
October 2023
I came in to get a new headlight for my car and Ben P went above and beyond with his customer service the young man was super nice and polite i enjoyed the short amount of time i was there
