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March 2024 by Victor Luyando
Nicole was awesome to work with. She wasn’t a creepy sales rep following us all over the store. She was knowledgeable about the furniture and helped explain the protection program and made the process very smooth. Will definitely continue to purchase from Ashley Furniture!
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March 2024 by Mark Labanowski
The bedroom set we ordered was later found on 1stopbedrooms. So I went in and they wouldnt price match! Same exact set offer as their own. Most likely never to shop Ashley again! A little disappointing!
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March 2024 by astazie sechrest
Great selection, their credit card approval was easy and I was able to get a good deal, met with the manager and they were able to meet the free shipping and other discounts. We knew exactly what we were looking for so can’t say much on the sales associate. We got a sectional that is on back order, however it’s worth the wait.
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March 2024 by Autumn Tripp
Bought new couches and a bed from here yesterday. Tom was super helpful and accommodating. He was very patient with me (I wanted to sit on everything..twice ???). Management was awesome! The couches were AMAZINGLY comfortable. Will be coming back soon for those rocking recliners that I reallllly wanted but had no idea what I was going to do with them.
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March 2024 by Ahsan Imtiaz
Mustafa and David are the best! I found the exact sofa set that I was looking for, and I proudly recommend this Joliet location to everyone!
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March 2024 by Yuvraj Sandhu
Tom was fantastic with his help and guidance! He took time to help me with my specific choice, presented me with all options and I was given plenty of space to make a decision that suited me the best. The manager was great and provided me with all the information for me to make a sound decision. Will definitely be back again!
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March 2024 by Monique Johnson
Mustafa gave excellent customer service. I found the same dining room set online for cheaper then in store. Mustafa worked the sale out and price matched for me. I highly recommend Ashley furniture and appreciate the service they gave me.
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March 2024 by mark Tompkinson
Good service and friendly staff made it a very pleasant experience
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March 2024 by Susan Essig
Staff was VERY helpful. Great selection.
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March 2024 by Gail Williams
The store or online really had nothing in dinning room sets , everything was wood???some people like glass and mirrors
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February 2024 by Kathy
I was pleasantly surprised with such great service. Everything went perfect .We went to Ashley picked out furniture with no issues or surprises. That's not common. Our salesman was Luis. He was very knowledgeable and helpful.I really liked his sweet personality. The managerMichael was cleary paying attention to what was happening in his store. He was also very nice.
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February 2024 by William Centano
The service team was outstanding. Professional, informative and personable.
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February 2024 by Steve Novak
Best place to go to buy furniture etc. very friendly salesman there and they did not push you
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February 2024 by Ibet Perez
Manager David was great. We found couches that we loved and we were very pleased with the costumer service.
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February 2024 by Devon Autman
My entire home is furnished through Ashley! I simply love the quality of the furniture as well as the price. And to add, the customer service is amazing!Thank you
