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March 2024 by Tina Torry
I’ve been with AAA for years and just wanted to add onto my policy and Tim whoever was definitely not interested in helping it was like I was an inconvenience to his afternoon and down talked me to hurry me off the phone. Apparently they don’t need anymore policies they seemed overwhelmed. Joliet is the only location that has lazy uninterested people working there.
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February 2024 by David Wisz
Unequivocally the worst service I've received in trying to deal with insurance...I made a grave mistake coming here and working on taking my business elsewhere...
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January 2024 by Bob Schmitt
Kim Bomba is wonderful
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January 2024 by Major Love
Tripple A is awesome insurance and ROADSIDE ASSISTANCE.. & THEIR APP IS SO EASY TO USE
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January 2024 by Pinkwarriorjo
The employees have always been great every time we have been here. We used the financial services for assistance with investing for our future. Tyler R. was the one we dealt with. He was very personable, patient, and knowledgeable. He went out of his way to help us. Even offering to come in on his day off for us. We are older and asked a lot of questions and he was great with answering them all so we understood. We highly recommend working with him if you need financial assistance.
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December 2023 by Pinkwarriorjo S.
The employees have always been great every time we have here. We used the financial services for assistance with investing for our future. Tyler R. was the one we dealt with. He was very personable, patient, and knowledgeable. He went out of his way to help us. Even offering to come in on his day off for us. We are older and asked a lot of questions and he was great with answering them all so we understood. We highly recommend working with him if you need financial assistance.
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December 2023 by Mustafa Aykut Karapinar
Kind people
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September 2023 by IGNACIO REYES
Roadside service is horrible. Waited 3 hours and ended up fixing problem myself.
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September 2023 by just jack
McCoys has never met me down for all my towing needs.
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August 2023 by Jen B
Great place..Great people that work there.Very helpful and informative..Great customer service...Recommend people to come here...
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July 2023 by Sylvia R.
Service had gone downhill. My husband (AAA Plus Membership) was abandoned on the 355 expressway 6/28/23 9pm-12pm. No rain. No snow but tow truck arrival time was pushed back several times before cancelling. GPS location messenges were exchanged with driver.We dont pay AAA for my husband to have to risk injury doing (busy) road-side repairs 6/29, AM to get the vehicle on a side street. That, plus higher rates...not happy.
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June 2023 by tonya lynn
Ignorant humans all around at this location!!!!! Horrible horrible horrible people......
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February 2023 by medardas budreika
It's alright insurance till something happens, then they'll make your life miserable
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January 2023 by India Williams
AAA has awesome services. They came out and checked my battery and got my car to start. I was able to reluctantly drive it to Hawk Cheverlot. AAA is one of my greatest investments. Everyone should have a AAA membership.
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December 2022 by diana rodriguez
I was very happy and excited to get my insurance coverage through AAA Agent Alex Guerrero was great when getting policy together. Unfortunately after 4 months my policy changed to $50 more I called and they had no idea that my policy would change due to my previous coverage. I understand things happen, but unfortunately they had no solutions to my monthly charge change. When I got quoted the 1st time they did not make me aware that my monthly could change. I turn in all the documentation they requested so I could keep that original quote. This was not a pleasant surprise and unfortunately no options for a different solution.
