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November 2023 by Dave Coppes
After another shop didn't want to touch my type R wheels due to the small sidewall I was worried they would get damaged. I explained it to a manager here and he personally took me to the shop to show me the machines they use. He was very honest and helpful. wheels turned out great.
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November 2023 by James P.
As a customer, the fast and professional tire installation at Discount Tire made the experience highly satisfactory. The efficiency of completing the job in under 30 minutes is certainly commendable. Additionally, Ryan's friendly and knowledgeable assistance contributed to the positive experience. It's great when staff members enhance the overall customer satisfaction with their expertise and approachability.
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November 2023 by Tracy Musilek
Beware going here especially if your female and don't know anything about cars....they will take advantage of you and upsell you into things that are not needed....I went into get 4 new tires and they persuade me into getting 3 new sensors, which was $200 more....came home and told my husband who was pissed I fell for it... he had the car looked at a week beforehand and was told all the sensors were fine and we didn't need new ones...
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November 2023 by Marty Perez
My mom pulled in late at night after the store was closed in a panic because her tire just went flat. Andrew at discount tire came out, saw the issue, understood that she is hard up, and GAVE HER A TIRE FOR FREE!!! They really didn’t need to do that. But in doing that, shows passion for their community, their brand, and helped a lady in need when the odds were against her. Thank you, thank you thank you.
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November 2023 by Jukeboxguy 0000
I had an appointment for 8:15 am. I got there At 8 o'clock, I talked to the gentleman behind the counter and gave him my key. 11 minutes later. He came back to me and told me my car was ready. I felt like I just went through a nascar tire change. ?
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November 2023 by HyperSlayer
Always the best place to go for all wheel and tire needs
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September 2023 by Laurynas Petrauskas
In and out on a Saturday in one hour with 4 new tires. Price matched the competitors and the guys were very nice. Highly recommended
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August 2023 by Scott Novak
These guys are awesome!! I had bought tires at a different place, and they verbally told me if any of the tires are damaged and can't be repaired, they will replace the tire for no charge. We'll, that's what happened, but when I brought it in, they said that Grease Monkey doesn't offer that on new tires, so I'll have to pay $240.00 on a new tire.I brought it to Discount Tires and paid $187.00 for a new tire ANDthey gave me a contract for any tire that needs repairs and can't be fixed, that I can get a new tire for free.
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August 2023 by Terri Castillo
Drew, Alex, and the entire team at Discount Tire in Johnsburg are a great example of excellent customer service! I have used them a few times for my work and they are extremely helpful and fast.
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August 2023 by Dawn Adenau
Love this place! Buy the tire insurance! SO worth it!
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July 2023 by Jan C.
Ordered a set of Falkens for my truck online and scheduled an install at this location. Tires were slated to arrive at the store ~3 days from date of order. Got a call from these guys the same day I placed the order, informing me that they have the very same set of tires on hand. Brian invited me to swing by ASAP so they can perform the install. I arrived at the prescribed time later that day and my install started almost immediately. Nick, who did my install, was a true professional. These guys removed my old tires, balanced and installed my new ones in less than 30 minutes. The final work was completed without any issues and my shiny new tires look sexy!!! Huge thanks to Brian and Nick!Side note: I had a flat tire one early evening a few years back and McHenry Discount Tire was the only **OPEN** tire shop that day who would even talk to me about trying to get an emergency fix. All the other shops turned my call down, citing work backlog. DT told me to come by and they can take a look. All the stalls were full when I got there, but Nick (pretty sure it was him) was able to squeeze me in on the next opening - it was a nail in my rear passenger-side tire. They took off the tire, patched it, rebalanced and set me off my way. Total price charged = $0, in exchange for my business (or a positive Yelp review) later down the road. Well, here I am, keeping my side of the bargain...and a customer for life! -Jan
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July 2023 by Karli S
Everyone at Discount Tire was so nice and helpful when I had to get all 4 of my tires replaced back in April. They even put on the new hubcaps that I had gotten at Walmart, free of charge. (I think his name was Jake, thank you!)The tires are great and my car runs so much smoother since getting the new ones, the old ones were 11 years old!So glad my mom told me about this place and I would definitely use them again!
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June 2023 by Steve E
I am a very satisfied customer.The employees were great! Service was thorough and thoughtful. I will be recommending the McHenry Discount Tire location to everyone ?
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June 2023 by Ari Whitlock
Shout out to Alex in particular at the front desk. Everyone there was super nice and very helpful. My tire blew out three hours away from home and the size tire I needed was not a common one. They did everything they could to make sure I made it home safely that day and didn’t have to spend the night alone in a town I didn’t know, so I appreciate them a ton for that. They also had the tires I needed shipped to my local Discount Tire so everything got resolved and back to normal. Very grateful for their help and kindness.
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June 2023 by rick lehecka
Great place and great people. Will always go there for my tire needs especially since they patch holes for free.
