“Great customer service ! Clean environment! Highly recommend ? Marty at the front desk is on top of giving amazing customer service . Thank you Marty , I will reccomend family and friends . ?”
9:30AM - 6PM
953 IL-83, Elmhurst“Absolutely delighted with the exceptional service provided by Tatianna, the store manager. Her professionalism, warmth, and dedication truly set the standard for customer experience. Tatianna's knowledge of the products and her willingness to go above and beyond to assist customers make every visit a pleasure. Highly recommend this store, thanks to Tatianna's outstanding leadership!”
“Matt was very helpful! You really made the move in process really easy and not stressful at all!! Me and the boys were p stressed but Matt helped us get in smoothly!”
“Great quick service, helpful staff and manager, great selection of available equipment, highly recommend U-Haul of Arlington Heights for your next move or other U-Haul need.”
“David did an excellent job getting me set up with a unit. Took the time to show me a few available units so I could see the size and make a decision. Appreciate his customer service and kindness.”
“I had a great experience. It was early in the morning and Deshawn was so nice, friendly, and helpful. I’m short and he scraped the frost off the truck window for me. Above and beyond in customer service.”
7:30AM - 5PM
633 IL-83, Elmhurst“The lady that works there is probably the ONLY reason I actually come to this location!!She's a JOY to talk with and always make sure my reservation/trip is top notch.I can't believe I forgot her name :( but she works in the mornings and is always there when I pick up a truck when moving our Film equipment.Great customer service!!AKA-Sonya”
“Outstanding overall experience. The owner was friendly, helpful, and precise. I rented a 10' Truck and a dolly for my car. The owner had it ready within an hour of my request AND helped me set it up.”
“The storage is inside they also have climate control it's cheaper than public storage and Public Storage went up on my storage $30 so I moved $19.95 for the truck plus first month rent is free they are also hiring”
“NLT supported me with excellent service and communication during when I was in Mc Henry, IL. They delivered, picked up, and swapped the rentals every single time without hesitation or delay. No doubt I would use them again and highly recommend them to anyone needing such services. 10/10 in book! Thanks Jake for taking good care of me.”
7AM - 5PM
902 IL-83, Bensenville“Ryder truck rental is a very reliable place, the prices are fairly reasonable. The people are just so friendly & helpful, if you're looking for a fast, efficient truck rental company then look no further because, Ryder truck rental is THE RENTAL for You...”
6:30AM - 4:30PM
301 S Mitchell Ct, Addison“Roger & Brian in the oil sample department are great people , I've been dealing with them for yrs , they are always very helpful, knowledgeable and professional.”
7:30AM - 7PM
627 S Arthur Ave, Arlington Heights“Noff's is on the ball. I called to reserve a 26 foot truck and they were friendly, helpful and offered a good price. The all-day included price of $1.55 per mile covers gas, so their is no need to hassle with the fill-up prior to return. They have parking available overnight for which makes the round-trip rental very convenient. I like these folks and will be back if I ever need another truck rental. Until next time, Noff's..”
“Very Secure & clean & convenient & priced competitively. There are 2 keypads for entry. 1 for your unit for use all the time, and 1 for the main doors after 7pm. Very loud alarm is activated, if you forget to use the keypad before unlocking your unit. This is great for security. And makes me feel like my stuff is that much safer.Bathrooms and the entire facility are clean. No dust or debris anywhere. Elevator is to the second floor is large and runs well. Lots of modern and easy rolling handcarts to choose from.There are several individual parking slots behind large garage doors, which you can use when the weather is inclement, or when you have lots of stuff to move in and out.24/7 access is super convenient, and very secure at night, because there's no one in the facility except for people with keycodes.There are also lots of security cameras everywhere in the halls and garage, as well as in the elevator. For those who feel a little skittish, there are pull alarms at frequent intervals throughout the hallways, in the style of the sort you'd see at Universities.Honestly, I've been at my unit moving stuff around until late in the night, and never felt in danger.And to top it all off, the temperature and low humidity inside the warehouse and in the units is controlled and perfect, through a interesting HVAC system that uses inflating baffles. I've never detected floating dust, and have never seen vermin either.I wish I'd found this place sooner!”
7AM - 7PM
2475 Pembroke Ave, Hoffman Estates“Chris gave me the best customer service! There was a problem with the computers not working properly but he made every effort to get my trailer rental processed and made it happen. He is extremely patient and cares about the customer experience. Thanks for everything!”
“Rider truck rental is one of the cleanest friendliest honest or working people they've always treated me in our company will be respected. That's what we need In today's industry reliable Trucks friendly people. Thank you again cant do it without you.”
7AM - 7PM
5201 Tollview Dr, Rolling Meadows“I've rented three times from this location. Two of them were this past week. Everything went smoothly with no surprises. The time you spend in the office answering questions and getting the keys is about 10 minutes, with no hidden fees. Highly recommend this place.”
9:30AM - 5:30PM
877 IL-83, Elmhurst“This was an exceptionally pleasant and hassle-free experience! I especially appreciated the friendliness and helpfulness of the woman who checked me in, and how clean the truck was throughout.”
“This u-haul is my favorite one to go to,Jessie has been there for years. He always guides me towards the best prices for my rentals. Keep up the good work, and thank you .”
“I use this location for my business cargo van needs. I cannot speak more highly for the team that works here. Always friendly and professional. They never fail to go above & beyond with exceptional customer service. The management team is top notch! You won’t regret booking your trucks here!”
“I have my own business and I have tried many local truck rental /storage locations and never too happy with one until I tried U-Haul Moving & Storage of Carol Stream. Trucks are always clean and in great working condition. The storage units are always clean with easy to use over head doors. But a big reason I have continued to use U-Haul Moving & Storage of Carol Stream for years was because of Catherine the mgr. When I heard she left U-Haul Moving & Storage of Carol Stream I thought I might have to find a new provider. I met the new Mgr DeShawn and I could hardly believe that he surpassed the great service I have received for years from Catherine. In today's world this level of knowledge of the job, friendliness, and a true desire to help is almost non existent! I highly recommend Mgr. Deshawn and U-Haul Moving & Storage of Carol Stream!!”
“First of all, one hell of a place. The man who helped me (Dominic) was extremely helpful and tailored my experience to my knowledge. He turned a novice into a borderline expert within a friendly conversation. Will definitely be back soon for all my needs!”
9:30AM - 5:30PM
120 Tubeway Dr, Carol Stream“Thank you manager & staff of Carol Stream location and regional manager for helping out with my situation back on 12-10-2018 weekend you guys didn't had to help me but you showed real compassion and real live humanitarian skills it's took understanding thank you for that it's noted and I wanted to let you guys know that I'm greatful .”
“Larry gram is the best person to talk too he helped me alot and thanks to him I wnt have five o looking for me cause I dropped off the truck at a different location he deserves a promotion a raise and treat him with respect for being a good person 2 thumbs up”
“16' Truck pack van had warped break roaters that would vibrate violently upon pressing break. Windshield had small crack. Overall it was a good truck just needs a little love. Customer service in PENSKE GOLDEN GATE10755 BIGGE STSAN LEANDRO, CA 94577 was fast and they didnt have my order ready. I noticed they didn't do a truck check so I pictured the truck on the spot. Which I knew would help upon return. Truck was very clean.Returning the truck in Illinois was as expected. They did a truck check so luckily the pictures I took backed me up.All worked out well.”
“Curt was very helpful getting my trailer setup. Was having problems with my trailer lights and he was very patient while I called around to find, pickup and install a new wiring harness and was there to hook me up when I finally solved the problem. Thanks Curt.”