Option Care Health
PharmaciesHours:
870 Arlington Heights Rd Suite #102, Itasca IL 60143 Hours
About Option Care Health
Option Care Health is a leading provider of home and alternate site infusion services in the United States. With over 6,000 dedicated teammates, including 2,900 clinicians, the company works compassionately to elevate the standards of care for patients with acute and chronic conditions across all 50 states. Through their clinical expertise and national scale, Option Care Health is committed to reimagining the infusion care experience for patients, customers, and employees. Customers generally report positive experiences with Option Care Health, highlighting the company's responsiveness, prioritization of issues, and courteous delivery drivers. The company is praised for going above and beyond in meeting customer needs, such as proactively contacting patients before supplies run out. However, some customers have encountered challenges in scheduling appointments, suggesting room for improvement in certain aspects of the service experience.
Most Recent Reviews
July 2023
They answer the phone every time I call. I talk to a real person. So far any and every issue I could think of has been treated with high priority. Delivery drivers always call and are very nice and courteous. I cannot complain they do a wonderful job. Thanks Guys, you have a great team, Keep up the good work !!!
December 2022
I've gotten my supplies twice from them and the came through both times. They call when my supplies need replenishment before I run out. The company goes above and beyond any other company I've dealt with. Thanks to all that work there.
December 2022
Never call to set up shots. Have to track them down. They won’t let you make the next month’s appointment when you actually are they are.
More Comments(9)
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