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“Booked online, easy and simple process, and was able to get a unit for the next day. Cheaper than U-Haul across the street and their units are climate controlled. The facility is clean, bright, and has an indoor loading/unloading area equipped with carts for customers. I had trouble initially opening my unit, so I went to the office, the staff was polite and cheerful, ready to help. Annette was very educated with tips on the units and locks. McHenry has many options for storage, but after doing research, I’m certain I made the right decision.”
“Stopped by to get prices on units for our upcoming move and Mary helped us out. She was available to answer our questions and even show us the until we were interested in. She informed us on how things work and was very kind and friendly. Great service, very clean and a great location”
“We had to rent a storage facility to house our ever growing Halloween decorations. We were so lucky to find Tom and the Storage facility It so close to home. Always clean. Safe.and very convenient Tom is always so helpful and we just signed up for another year. Best decision ever”
“Joyce is the best! We were in a jam after traveling over an hour and forgetting the keys at move-out, and she was great about helping us out and was so sweet and understanding. Great service!”
“Marie went above and beyond last evening. We were in need of a UHaul truck, and it was closing time. She stayed after work hours until we were able to get thru the order process. Because of that, we were able to get the things we needed. Thank you, Marie. we couldn't have done it without you.”
“Tim was great. He helped us get the best deal and all set. Weren’t planning on renting today but he showed us a unit that met our needs, got us the best pricing that meets our budget. And got us all situated in under 30-40 min.”
“Great place extremely clean and stuff is very professional. Easy access to lockers and office staff walk halls regularly checking on thing. Highly recommend them”
“Customer Service knowledgeable and extremely helpful, communicated immediately with store manager Steve on storage needs, Steve reached out to me as the customer to give clarity of unit, great customer service , and confirmation of unit , made it easy for me to move unit over , sent email immediately for me to rent storage online, he was extremely helpful and compassionate during this life changing time with the loss of my mom. I am grateful. Chris made sure what was offered was accurate and assisted with payment and viewing of unit while it was raining , Chris was helpful and compassionate about making sure operations are followed and understood, he was a pleasure to meet”
“We were looking for a place to store our car. I was having difficulties reserving online but Kathy and Mike have been very helpful in helping me book the unit and also providing info on our first storage unit!”
“The service is EXCELLENT. Today has been a whirlwind with all of the moving around but the staff here has been the sunshine after the rain. This a a perfect spot to store away your things with any easy transition.
Thank you so much!!!”
“I just moved here from Wisconsin, I met this kind lady named laura. she was very nice. She showed me around the area and made sure I was looking for what I needed for my belongings. I would really recommend to others to come check them out. I will be renting here once I get all my stuff down here.”
“Great experience with Extra Storage in Fox Lake. From the moment I walked in until I moved out, had a wonderful experience. Always clean, friendly staff. Always in communication with you. Highly recommend!”
“Just good people doing good work.
If anything, improvement
in the extension of late payments would be nice.
Overall, I wouldn't use any other storage company than Cubesmart, good pricing and Friendly workers”
“Great service great location. Prices were very reasonable. Jen went above and beyond taking good care of me. Would definitely recommend this place to all my friends.”
“This storage facility is a gem! Convenient, clean, with friendly employees! Love the garage to unload or load. After a year and a half we are spoiled. Thanks to Cory and all the great staff.”
“Best storage facility ever !!! The staff is very kind hearted and professional. ? I would definitely recommend you putting your trust in them to keep your belongings safe until you return for them ! 5 ⭐”
“Phenomal business! Highly recommend! The manager at the Harvard location deserves a raise for his outstanding customer service. Also, the lady at the Ringwood location as well. Truly great business and employees. Go see these people for all your Storage needs! You wont be Disappointed!”
“Michelle was great to work with and getting everything set up in a quick and timely fashion. Renting this self storage unit was the easiest process by far in helping my son find a safe, secure and clean facility. Once at the business both gentlemen were very helpful and polite making sure I understood everything and where to find the storage unit.”
“First I'd like to say thank you to Lori the owner for being so patient after I have had setback after setback with financial problems not only did they not cause a big issue about it but they could have auctioned my unit I was going on 4 months plus behind and today I was able to pay the full balance at once and keep all of my belongings that I have spent years getting for my business tools Etc so I definitely give this business five stars for having good compassion and an absolute astonishing management.
!!”
9:30AM - 6PM
300 IL-22, Lake Zurich
Self Storage
“Easy to get a storage unit that suited my needs, and easy to move out and turn it in. Also appreciate the interior parking and the freight lift and heavy duty carts always available free of charge.”
“Angie is wonderful. I trust that my belongings are safe and know that every interaction will be handled with care and great customer service. I highly recommend this storage facility!”
“The shipment of the parcel is quite efficient, but the company does not inform about the delays of the parcel, you have to ask yourself, although they are often uninformed.”
“Overall, a good experience. For the most part, Mike was great. Outside storage units overhead doors don't keep water out 100% of the time. Water does at times blow in over the top of the door and was expected. However, while moving out in May 2024, besides discovering a small hornets nest attached to one of the plastic bins in my unit, one of the particle board shelves of my metal storage racks was also water damaged from a "patched up" ceiling leak which apparently losened up on one end and was still dripping, partially ruining the shelf.
Morale of the story: Older units need more maintenance. Maybe ceiling upgrade repairs should be considered to avoid future issues with current and/or future tenants.”
Open 24 hours
920 Cog Cir, Crystal Lake
Self Storage
“I was really impressed with this Facility. And all the help Robert gave us. He was so professional and kind. I will definitely recommend to my family and friends.”
“Wonderful storage company with great prices! The staff are very helpful, pleasant and wonderful. The Ray Street location is a perfect option for local contractors. Best of all, there are no additional fees or charges!”
Open 24 hours
171 Erick St, Crystal Lake
Self Storage
“Wonderful storage company with great prices! The staff are very helpful, pleasant and wonderful. The Erick Street location is very clean, well manicured and tucked away. Best of all, there are no additional fees or charges!”
8:30AM - 5:30PM
4114 IL-176, Crystal Lake
Self Storage
“Wonderful storage company with great prices! The staff are very helpful, pleasant and wonderful. The location is very clean and well manicured. Best of all, there are no additional fees or charges!”
“I’m extremely happy renting a unit from Community Self Storage. Jean the manager is extremely helpful and always so kind. I definitely recommend this place to anyone that needs extra storage and friendly service.”
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“I've been using Roberts Road Mini Storage for the past 6 years, and I couldn't be more satisfied. The facility is always clean and easily accessible, making it convenient for all my storage needs. The staff is attentive and a pleasure to work with, ensuring a smooth experience every time. I highly recommend Roberts Road Mini Storage and would definitely use their services again.”