“Home State Bank and Max Zagorski in particular were awesome to work with. I can’t say enough good things about Max and how great he is to work with and just how much he cares about you as a person as opposed to just a client. The whole process could not have gone smoother. I highly recommend Max and Home State Bank”
“Everyone is always very helpful and cheerful at the Crystal Lake IL branch. I’ve never had a problem. Diana is always able to get me what need in a very timely fashion.”
“My Grandma Immel needed me to deposit some cash and so I did her a favor and walked there. Staff were nice enough to give me a receipt and deposit her cash into her account, even though I wasn't the account owner.”
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“Great banking experience here. I've been with them for over a decade. Love the services they offer for free while other banks charge for them. Polite employees and great bank.”
“Adam was exceptionally patient and informative. He showed this Boomer how to take charge of her Schwab accounts. I'm a bit slow with technology, but I feel confident I can manage things now. Especially since Adam is just a phone call away!”
“I've been a First American customer since 1988. For the past few years, I have worked with the fine people at the Lake Zurich branch. They are wonderful, customer-oriented employees that go above and beyond to meet all of your banking needs. I would definitely recommend this branch for all your banking needs.”
“I have had exceptional service from First American for years. They know me and are so proactive in the support they provide. Recently I changed the legal structure for my business and didn't think about the need to change my business bank account. They called me and it was so easy to take the new documentation to them and they quickly changed the bank records. I am very grateful to have a real community bank that I can depend on for business and personal financial needs.”
“Melissa Gomez was very helpful with issues I had with my account She seemed to know what to do without flinching. She is one of the reasons I enjoy banking at Wintrust”
“Alexis Gamboa was a great help during a very long session assisting me with several
tasks. She, and others there, are always polite, kind and helpful!!!”
“This group of people are amazing! Fun and Real as it gets! They are always more than their job title! I love seeing their faces and will only go to this affiliate !”
“I've been a First American customer for over 30 years, and I continue to be amazed by their excellent customer service. I need to give a special shout out to Kathy Murray who works at the Round Lake Beach branch. She went above and beyond to help me right before the 4th of July holiday. Her efforts for me were a fine example of what customer service is all about.Thanks again, Kathy.”
“The Manager Wilma. And her staff Mariela, Giovanni and the other staff from round Lake Beach Branch they always have a positive attitude and always support my needs and in addition I also witnessed every staffs how much they inter with there’s customers . Keep up the good work.”
“I can’t thank State Bank and especially Laura and the Round Lake branch for helping me with a fraud case! She was so patient and kind as she helped work through working with my accounts. She represents the service one would want from their personal bank!”
“Diane & Chance are professionals
They took time today and helped customers especially my wife and I
Thief’s hacked into our acct and took $$$$
Diane helped get things straightened out well
She’s terrific
Chance explains things clearly - confidently and honestly
Class act all the way
These are great examples of how good employees treat customers”
“BMO as a bank is middle of the road as far as options and services offered. However, the Cary IL branch (on W Main St) was fantastic to deal with; knowledgeable, patient, upfront and very personable people. I want to single out Joanna W and especially branch manager Lori R for their excellent service, follow-through, and attention to detail. Thank You, ladies, for all your help.”
“We worked with Eric for the past few month and we couldn't be more pleased! Eric worked very hard for us and was able to get us into an appropriate loan that fits our needs. We found our dream home and he made the process super easy. His availability for questions made the process understandable.”
“Lexie is always fantastic help. She’s knowledgeable and straight to the point. Quickly achieves all the goals we come in with. Magdalena is just as great too. Always have good service and a happy clean environment.”
“I honestly love this bank. I’ve been here for years and although I do not live in the area you can go to any Wintrust branch and be helped. The bankers here are helpful and always nice. I did get a snobby banker once but I’ll just take it she was having a bad day.”
“Everyone here is so helpful and amazing. I will never leave this bank because of the customer service that I've experienced and the kindness of all the bankers and manager”
“I really like this Bank and all the people that work in it. They are very efficient and friendly. My biggest gripe is that at the drive-in window they don't make the far left window for business transactions. Somebody simply depositing a check should use any other lane. I typically have large Bank envelopes filled with deposits for my business. And I sit in line and wait for Joe average when there are other lanes open and available that I simply cannot use. This is an inconvenience to another wise great bank to do business with.”
“I have never had any problems with 5/3! I have always had great service especially fromMike. The tellers are all very professional and helpful. I’m glad 5/3 is here in Cary they make things very easy!”
“Susan was exceptionally welcoming and was great at walking me through refinancing my car loan. She was patient, kind, she gave great advice for future purchases and she was very friendly. She did not make me feel like I was asking any “stupid questions”. I look forward to working with her in the future.”