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August 2020 by Danielle
Julio and his assistant Terri were amazing to work with. I was out of state while trying to secure financing for a home here in Illinois and these two made it happen. I could not have had a better experience. I would recommend them to friends and family and will never use another mortgage brokerage again!
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August 2020 by William Jae
Great company to work with. The entire team that I worked with has been extremely responsive and on top of everything. Also very patient in explaining every detail along the way. I will definitely be calling them again in the future. Highly Recommended!
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August 2020 by Karina Merlos
I would absolutely recommend the Martells as a lender to anyone! They truly care about their clients and invest their own time and energy into helping their clients, I was a first time home buyer and had an immense list of questions that were answered in full detail from start to finish which is crucial especially when being a first time home buyer! I couldn't have asked for a better lender, their customer service is exceptional! I highly recommend this company to anyone that is looking for efficiency and proficiency!
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August 2020 by Kalei Yayo
Their professional and timely manner made the process smooth and much easier than I expected. I couldn't have hoped for such friendly staff and top notch service. I would highly recommend this company.
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August 2020 by Maurice Hall
I had a great experience with. J.Martel after purchasing my first house he was very informative and very friendly and customer-oriented what this mean my first house I purchase me and my wife really didn't know too much about the process does the guy took time out of his day is night in his weekend to make sure that me and my wife was fully aware of the process and everything that we were doing I really do appreciate the time spent and I really hope to continue his business in the future
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August 2020 by Sandra Richards
OUTSTANDING service! Very pleased with all the attention I received from Martell and all the office staff they have immaculate attention to detail! I highly recommend!
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August 2020 by Karla Salgado
I would definitely recommend...
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August 2020 by Susana Villegas
(Translated by Google) Everyone in this office is very professional and very helpful. They explained everything from beginning to end. They made sure that I understood every step of the financial process and made sure that all the documents presented were necessary and required to approve the loan! They are completely bilingual and always available to answer at any time! Thank you for your good service this was the beginning of a long professional relationship! I recommend them to all who are looking for a good quality service!(Original)Todos en esta oficina son muy profesionales y muy serviciales me explicaron todo de principio a fin se aseguraron que entendiera cada paso de el proceso financiero y se aseguraron que todos los documentos presentados furan necesarios y requeridos para aprobar el préstamo! Son completamente bilingües y siempre están disponibles para contestar a cualquier hora! Gracias por su buen servicio esto fue el comienzo de una larga relación profesional! Los recomiendo a todos los que estén buscando un buen servicio de calidad!
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November 2019 by Elaine S.
As a seller of a home, I would NEVER recommend the buyer to use this company! J. Martell was the worse. It took the buyer 4 months to get approved. No fault of hers, and when Mr. Martell went on vacation, all processes stopped til he returned two weeks later. Also, tried sending an email, but never got a response. If I could, no stars would be used.
